Security Systems Technician (x2)

Total Resource Solutions; Blacktown; On-site; AUD 65,000 - 90,000; Part time

Job summary

Total Resource Solutions in Greater Western Sydney seeks a Security Systems Technician for an 8-10 month initial contract with potential extensions. You will diagnose faults, service alarm, CCTV, and access control systems and support customers on-site.

Ideal candidates are hands-on, customer-focused and able to work independently while staying current with security tech trends and documenting all work accurately.

Qualifications

• Experience maintaining, servicing and repairing electronic security systems.
• Solid troubleshooting and fault-finding across alarm, CCTV and access control.
• Ability to work independently and manage competing priorities.
• Strong communication with customers and colleagues; explain technical info clearly.
• Willingness to work after-hours on-call when required.
• Current Class C driver's licence and security licence (2C) preferred.

Responsibilities

• Diagnose faults and perform maintenance on electronic security systems with minimal supervision.
• Provide timely, professional advice and technical assistance to customers and stakeholders.
• Maintain and service alarm, CCTV, access control and related systems.
• Provide end-users with guidance on the effective use of security systems.
• Collaborate with team members to share knowledge and improve service delivery.
• Keep up to date with emerging security technologies and their applications.
• Use relevant security software to support maintenance, servicing and fault diagnosis.
• Maintain accurate records and service documentation for reporting and audit purposes.

Skills

Security systems maintenance

Troubleshooting

Customer service

Independent work

On-call readiness

Communication

Job description

Security Systems Technician

• 8-10 months initial contract + further extensions
• Greater Western Sydney

Help deliver reliable security solutions

Are you an experienced security technician who enjoys troubleshooting, problem-solving and working with a variety of electronic security systems? My client, a major NSW Government organisation are seeking a motivated and customer-focused Security Technician(x2) to maintain, service and repair a range of electronic security systems, including alarm systems, video surveillance (CCTV), access control and other integrated security technologies. This is a hands-on role where your technical expertise, customer service skills and ability to work independently will make a real difference.

About the role:

As a Security Technician, you will be responsible for ensuring security systems are maintained and operating effectively. You will work closely with customers, stakeholders and colleagues to diagnose faults, undertake repairs and provide practical advice and technical support.

Your key responsibilities will include:

• Diagnosing faults and carrying out maintenance and repairs on a range of electronic security systems, with minimal supervision.
• Providing timely, professional advice and technical assistance to customers and stakeholders.
• Maintaining and servicing alarm, CCTV, access control and other security systems.
• Providing end-users with guidance and instruction on the effective use of security systems.
• Working collaboratively with team members to share technical knowledge, information and improve service delivery.
• Keeping up to date with emerging security technologies and their applications.
• Using relevant security software applications to support system maintenance, servicing and fault diagnosis.
• Maintaining accurate records, service documentation and system information to support reporting and audit requirements.

Essential Requirements:

You are a technically capable and solutions-focused professional who takes pride in delivering quality service. You enjoy working independently, solving problems and building positive relationships with customers and colleagues. You will bring:

• Experience in the maintenance, servicing and repair of electronic security systems.
• Sound troubleshooting and fault-finding skills across alarm, CCTV, access control and related technologies.
• The ability to work independently, exercise initiative and manage competing priorities.
• Strong communication and customer service skills, with the ability to explain technical information clearly to non-technical users.
• A collaborative approach and willingness to share knowledge and contribute to a positive team environment.
• Good organisational skills and the ability to maintain accurate technical records and documentation.
• A commitment to providing responsive, reliable and high-quality service
• Current and valid Driver's licence – Class C.
• Willingness and ability to work in accordance with an after-hours on-call roster when required.
• Possession of the competence and experience required by a Class 2C Security Licence.

If you enjoy variety, take pride in delivering practical solutions and are passionate about providing excellent customer service, we would love to hear from you.

You must have full Australian Working Rights to be considered for this role.