Security Supervisor / Team Leader - Kensington

Entertainment Security Pty; Sydney; On-site; AUD 65,000 - 90,000; Full time

Benefits offered by this job

Uniform provided

Leadership development

Internal RTO training

Career progression

Job summary

ACESGroup seeks an experienced Security Team Leader for a high-profile university campus in Kensington/Randwick. You will supervise Security Officers, coordinate daily operations, and ensure safety for students, staff, and visitors.

In this hands-on role you lead by example, maintain high service standards, and engage stakeholders to improve security delivery. NSW licence and 3+ years' experience required.

Qualifications

• Current NSW Security Licence (Class 1A).
• Minimum of 3 years' security experience or equivalent.
• Experience supervising or leading a security team.
• Demonstrated CCTV operational experience and confidence with security tech.
• First Aid and CPR certification.
• RSA Competency Card or willingness to obtain.
• Working with Children Check (WWCC).
• White Card or willingness to obtain.
• Fire Warden certification or willingness to obtain.
• Mental Health First Aid or willingness to obtain.
• Strong leadership and decision-making skills.
• Excellent customer service and stakeholder engagement.
• Superior written and verbal communication skills.

Responsibilities

• Lead, supervise, and support a team of Security Officers.
• Coordinate daily security operations, staff briefings, and shift activities.
• Respond to and manage incidents, alarms, and emergencies.
• Conduct foot patrols to maintain a visible campus security presence.
• Act as key contact for clients, students, staff and visitors.
• Monitor CCTV and security systems to support site operations.
• Manage access control and maintain security procedures.
• Identify safety risks and ensure WHS compliance.
• Prepare incident reports, security records, and updates.
• Support team performance and identify service improvements.

Skills

Leadership

Security operations

CCTV systems

Incident management

Customer service

Communication

Staff supervision

Job description

Security Supervisor / Team Leader - Kensington

Are you an experienced Security Officer ready to take the next step in your career, or an established Team Leader looking for a new opportunity?

ACESGroup is seeking an experienced and professional Security Team Leader to join our team at a high-profile university campus in Kensington/Randwick.

In this hands-on leadership role, you will be responsible for supervising and supporting a team of Security Officers, coordinating daily security operations, and ensuring a safe and welcoming environment for students, staff, visitors, and the wider community.

You will lead by example, working closely with your team and key stakeholders to maintain high standards of safety, customer service, and operational performance.

We are proud to support a diverse and inclusive workforce and strongly encourage applications from women and those looking to build a long-term career in security leadership.

What You’ll Be Doing

• Leading, supervising, and supporting a small to medium-sized team of Security Officers
• Coordinating daily security operations, staff briefings, and shift activities
• Responding to and managing incidents, alarms, and emergencies
• Conducting foot patrols to maintain a visible security presence across the campus
• Acting as a key point of contact for clients, students, staff, and visitors
• Monitoring CCTV and utilising security systems to support site operations
• Managing access control and maintaining site security procedures
• Identifying safety risks and ensuring compliance with WHS requirements
• Preparing accurate incident reports, security records, and operational updates
• Supporting team performance and identifying opportunities to improve service delivery.
• Current NSW Security Licence (Class 1A), with a minimum of 3 years' security experience or equivalent
• Previous experience supervising or leading a security team
• Demonstrated CCTV operational experience and confidence using security technology
• Ability to work a 24/7 rotating roster across 7 days
• Unrestricted NSW Driver Licence
• Current First Aid and CPR certification
• Current Responsible Service of Alcohol (RSA) Competency Card, or willingness to obtain
• Current Working with Children Check
• White Card (or willing to obtain)
• Fire Warden certification (or willing to obtain)
• Mental Health First Aid (or willing to obtain)
• Strong leadership and decision-making skills
• Excellent customer service and stakeholder engagement skills
• Superior communication skills (both written and verbal)
• Exceptional personal presentation, reliability, and punctuality.

ACESGroup can assist suitable candidates in obtaining the necessary qualifications via our internal Registered Training Organisation (RTO).

What ACESGroup Has to Offer

• Be part of an organisation that utilises smart technology, digital platforms, and data-driven systems to support and empower our people
• Be a part of our newly registered and first off Diploma in security technology starting in late-2026
• Work at one of Sydney's most recognised university campuses
• Uniform provided
• Leadership development and mentorship opportunities
• Ongoing career development and clear pathways for progression
• Training and upskilling through our internal RTO
• Convenient sites and transport access
• A growing national company with diverse opportunities across events, venues, and critical infrastructure
• Attractive employment conditions
• Join a diverse and inclusive team.

About Us

For more than 40 years, ACESGroup has been at the forefront of security innovation, combining operational excellence with in-house developed technology to set new standards in safety, service, and performance.

We are a leading national provider of integrated security services, protecting a diverse portfolio of public and private facilities. Our personnel keep communities safe across commercial buildings, public precincts, aviation facilities, education institutes, parklands, technology precincts, and major sporting and entertainment venues.

Our technology-first approach ensures every team member is supported by intelligent systems that simplify reporting, enhance communication, and strengthen safety outcomes.

At ACESGroup, we do not just offer jobs: we build long-term careers within a company that is redefining what security looks like in a digital world.

ACESGroup is an equal opportunity employer, committed to all forms of workforce inclusion and diversity. We encourage all applicants to apply, with successful applicants subject to a range of background, police, medical and reference checks.

ABN: 16 002 990 794 | ACN: 002 990 794 | M/L: 404776913 | ASIAL Member: 003749 | RTO: 90024 | VIC: PSBL 813-398-30S. Australian Concert and Entertainment Security Pty Limited, trading as ACESGroup, Affi...

ACESGroup pays our respects to the Aboriginal and Torres Strait Islander custodians of the country where we work, and to Elders, past, present and emerging.

ACESGroup
ABN: 16 002 990 794 | ACN: 002 990 794 | M/L: 404776913 | ASIAL Member: 003749 | RTO: 90024 | VIC: PSBL 813-398-30S. Australian Concert and Entertainment Security Pty Limited.