Security Supervisor / Team Leader - Kensington

Australian Concert & Entertainment Security; Randwick City Council; On-site; AUD 90,000 - 120,000; Full time

Benefits offered by this job

Smart technology platform

Paid breaks

Uniform provided

Leadership mentorship

Career progression

RTO training

Convenient sites

Diversity & inclusion

Job summary

ACESGroup – Kensington campus seeks an experienced Security Team Leader to supervise security officers, coordinate daily operations, and ensure a safe, welcoming environment for students, staff, visitors, and the community.

You will lead by example, work with stakeholders, maintain high safety and customer-service standards, and help develop a diverse, inclusive security team at a high-profile university site.

Qualifications

• Current NSW Security Licence (Class 1A) with minimum 3 years' security experience or equivalent.

Responsibilities

• Leading, supervising, and supporting a small to medium-sized team of Security Officers

Skills

Leadership

People management

Security operations

Incident response

Customer service

CCTV operations

Stakeholder liaison

Education

NSW Security Licence Class 1A

Driver Licence (unrestricted)

Tools

Security technology

Job description

Security Supervisor / Team Leader - Kensington

Australian Concert & Entertainment Security – Randwick NSW

ACESGroup – Where Innovation Meets Security

At ACESGroup, we have always been a leader in combining operational expertise with cutting-edge technology. Our point of difference is clear: we do not just use technology: we build it.

Across every division, from frontline operations to corporate services, our bespoke software tools are transforming how we work, improving safety, efficiency, and decision-making in real time.

Our technology is not solely for internal use; it is proven, commercial-grade innovation trusted by clients and organisations across Australia and internationally.

ACESGroup is not a guard supply company with technology in the background, we are a technology innovation company with a high-tech guarding division.

We are shaping the future of the security industry by integrating people, systems, and smart technology to deliver safer, more connected environments.

At ACESGroup, innovation is part of how we speak, teach, and operate, and we are seeking team members who wish to develop and grow with us.

About the Role

Are you an experienced Security Officer ready to take the next step in your career, or an established Team Leader looking for a new opportunity?

ACESGroup is seeking an experienced and professional Security Team Leader to join our team at a high-profile university campus in Kensington/Randwick.

In this hands-on leadership role, you will be responsible for supervising and supporting a team of Security Officers, coordinating daily security operations, and ensuring a safe and welcoming environment for students, staff, visitors, and the wider community.

You will lead by example, working closely with your team and key stakeholders to maintain high standards of safety, customer service, and operational performance.

We are proud to support a diverse and inclusive workforce and strongly encourage applications from women and those looking to build a long-term career in security leadership.

What You’ll Be Doing

• Leading, supervising, and supporting a small to medium-sized team of Security Officers
• Coordinating daily security operations, staff briefings, and shift activities
• Responding to and managing incidents, alarms, and emergencies
• Conducting foot patrols to maintain a visible security presence across the campus
• Acting as a key point of contact for clients, students, staff, and visitors
• Monitoring CCTV and utilising security systems to support site operations
• Managing access control and maintaining site security procedures
• Identifying safety risks and ensuring compliance with WHS requirements
• Preparing accurate incident reports, security records, and operational updates
• Supporting team performance and identifying opportunities to improve service delivery

Essential Criteria

• Current NSW Security Licence (Class 1A), with a minimum of 3 years' security experience or equivalent
• Previous experience supervising or leading a security team
• Demonstrated CCTV operational experience and confidence using security technology
• Ability to work a 24/7 rotating roster across 7 days
• Unrestricted NSW Driver Licence
• Current First Aid and CPR certification
• Current Responsible Service of Alcohol (RSA) Competency Card, or willingness to obtain
• Current Working with Children Check
• White Card (or willing to obtain)
• Fire Warden certification (or willing to obtain)
• Mental Health First Aid (or willing to obtain)
• Strong leadership and decision-making skills
• Excellent customer service and stakeholder engagement skills
• Superior communication skills (both written and verbal)
• Exceptional personal presentation, reliability, and punctuality

ACESGroup can assist suitable candidates in obtaining the necessary qualifications via our internal Registered Training Organisation (RTO).

What ACESGroup Has to Offer

• Be part of an organisation that utilises smart technology, digital platforms, and data-driven systems to support and empower our people
• Be a part of our newly registered and first off Diploma in security technology starting in late-2026
• Work at one of Sydney's most recognised university campuses
• Paid breaks
• Uniform provided
• Leadership development and mentorship opportunities
• Ongoing career development and clear pathways for progression
• Training and upskilling through our internal RTO
• Convenient sites and transport access
• A growing national company with diverse opportunities across events, venues, and critical infrastructure
• Attractive employment conditions
• Join a diverse and inclusive team

About Us

For more than 40 years, ACESGroup has been at the forefront of security innovation, combining operational excellence with in-house developed technology to set new standards in safety, service, and performance.

We are a leading national provider of integrated security services, protecting a diverse portfolio of public and private facilities. Our personnel keep communities safe across commercial buildings, public precincts, aviation facilities, education institutes, parklands, technology precincts, and major sporting and entertainment venues.

Our technology-first approach ensures every team member is supported by intelligent systems that simplify reporting, enhance communication, and strengthen safety outcomes.

At ACESGroup, we do not just offer jobs: we build long-term careers within a company that is redefining what security looks like in a digital world.

ACESGroup is an equal opportunity employer, committed to all forms of workforce inclusion and diversity. We encourage all applicants to apply, with successful applicants subject to a range of background, police, medical and reference checks.

ACESGroup do not accept referrals from recruitment agencies.

ABN: 16 002 990 794 | ACN: 002 990 794 | M/L: 404776913 | ASIAL Member: 003749 | RTO: 90024 | VIC: PSBL 813-398-30S. Australian Concert and Entertainment Security Pty Limited, trading as ACESGroup, affirm Training, Alleviate Event Administration and Logistics, Event Force, Avert Risk Management, Assure Safety Services, Secured and Secure Domain.