Security Supervisor |Hope Island

Millennium Services Group Limited; Gold Coast City; On-site; AUD 45,000 - 65,000; Full time

Job summary

Millennium Services Group is seeking a security professional to maintain a high standard of service, protect people, property and assets across the site. You will support daily operations, respond to incidents, monitor CCTV and alarm systems, and uphold professional relationships with clients, retailers and visitors.

The ideal candidate holds a current Security Licence, First Aid/ CPR, and RSA, with proven experience in retail or shopping centres and a proactive approach to safety.

Qualifications

• A current Security Licence.
• Current First Aid and CPR certification.
• A current RSA certification or willing to obtain one
• Previous security experience, with retail or shopping centre experience highly regarded.
• Experience monitoring CCTV, Control Room operations and alarm systems preferred.
• Strong communication and customer service skills.
• The ability to work independently and make sound decisions.
• Strong attention to detail and a proactive approach to safety.
• A reliable, professional and punctual work ethic.

Responsibilities

• Maintaining a visible and professional security presence across the site.
• Conducting regular patrols and identifying potential risks or hazards.
• Monitoring Control Room operations, CCTV and alarm systems (preferred experience).
• Responding to incidents, emergencies and requests for assistance in line with procedures.
• Building and maintaining positive relationships with clients, retailers and site stakeholders.
• Completing incident reports, site documentation and maintaining accurate records.
• Following Standard Operating Procedures and workplace health and safety requirements.
• Supporting a safe, secure and welcoming environment for customers, staff and visitors.
• Delivering exceptional customer service while ensuring security standards are maintained.

Skills

Security awareness

Communication skills

Customer service

Independent worker

Attention to detail

Education

Security Licence

First Aid & CPR certification

RSA certification

Tools

CCTV monitoring

Alarm systems

Control Room operations

Job description

The Company

Millennium Services Group is one of Australia's leading providers of Cleaning, Security and Facilities management services and has been providing exceptional outcomes since our inception in 2003.

We offer employees the latest technology, state-of-the-art equipment and people solutions to create excellent working environments, working conditions and continual training and development to progress careers in our company.

We pride ourselves on the long-standing partnerships we have with clients, employees and our suppliers, that enable us to make places and spaces better for people every day.

Deliver Exceptional Security. Build Client Relationships. Make an Impact.

About The Role

This is an exciting opportunity for a security professional who takes pride in delivering a high standard of service, maintaining a safe environment, and building positive relationships with clients, retailers, and visitors.

You will play a key role in supporting daily site operations, responding to incidents, monitoring security systems, and ensuring a professional security presence across the site.

Roster details will be provided for shortlisted candidates.

Your Responsibilities Will Include

• Maintaining a visible and professional security presence across the site.
• Conducting regular patrols and identifying potential risks or hazards.
• Monitoring Control Room operations, CCTV and alarm systems (preferred experience).
• Responding to incidents, emergencies and requests for assistance in line with procedures.
• Building and maintaining positive relationships with clients, retailers and site stakeholders.
• Completing incident reports, site documentation and maintaining accurate records.
• Following Standard Operating Procedures and workplace health and safety requirements.
• Supporting a safe, secure and welcoming environment for customers, staff and visitors.
• Delivering exceptional customer service while ensuring security standards are maintained.

About You

• A current Security Licence.
• Current First Aid and CPR certification.
• A current RSA certification or willing to obtain one
• Previous security experience, with retail or shopping centre experience highly regarded.
• Experience monitoring CCTV, Control Room operations and alarm systems preferred.
• Strong communication and customer service skills.
• The ability to work independently and make sound decisions.
• Strong attention to detail and a proactive approach to safety.
• A reliable, professional and punctual work ethic.

Why Join Us?

By joining Millennium Services Group, you’ll become part of a dedicated team that services a wide range of clients across Australia and New Zealand—giving you the chance to build your skills and grow your career with us!

If this sounds like you, please apply today, we look forward to hearing from you

Millennium Services Group is an equal-opportunity employer. We celebrate diversity and are committed to inclusivity.