Security Supervisor | Centre Lead with Bonuses & Growth

Millennium Services Group Limited; Melbourne; Presencial; AUD 70.000 - 100.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Full-Time Permanent Position

Security Award Level 5

Discretionary Bonus Scheme

Sign-On Bonus upon Commencement

Premium Shopping Centre Environment

Career Development Opportunities

Descripción de la vacante

Millennium Services Group is seeking an experienced Security Supervisor to lead security operations at a premium shopping centre location in Doncaster, VIC. The role focuses on delivering high-quality service, safety standards, and strong client relationships in a fast-paced retail environment.

You will manage a hands-on security team, oversee control room and CCTV operations, report to the Regional Manager, and drive risk mitigation and customer service excellence across shifts.

Formación

• Current and valid Security Licence is essential.
• Current and valid Driver's Licence is essential.
• Current First Aid and CPR certification is required.

Responsabilidades

• Lead, supervise, and support a team of Security Officers.
• Oversee daily operations of the site control room and CCTV systems.
• Build and maintain strong relationships with the client and key stakeholders.
• Report directly to the Regional Manager.
• Identify, assess, and mitigate security and operational risks.
• Respond effectively to incidents, alarms, and requests for assistance.
• Implement engagement and de-escalation strategies when dealing with persons of interest.
• Maintain professional and effective communication with all stakeholders.
• Operate communication equipment, including two-way radios.
• Provide assistance, directions, and customer service to patrons and visitors.
• Promote and maintain workplace health, safety, and compliance standards.
• Complete incident reporting and maintain accurate records in client systems.
• Recruit, onboard, train, and develop new team members.

Conocimientos

Leadership

Communication

Stakeholder management

Conflict resolution

Educación

Security Licence

Driver's Licence

First Aid & CPR

Descripción del empleo

Millennium Services Group is seeking an experienced Security Supervisor to lead security operations at a premium shopping centre location in Doncaster, VIC. The role focuses on delivering high-quality service, safety standards, and strong client relationships in a fast-paced retail environment.

You will manage a hands-on security team, oversee control room and CCTV operations, report to the Regional Manager, and drive risk mitigation and customer service excellence across shifts.