Security Supervisor (Bilingual) arrow_forward

Wind Creek; Australia; Remote; USD 42,000 - 62,000; Full time

Job summary

Wind Creek Hospitality is seeking a Security Supervisor to oversee security for the casino, hotel, and surrounding property. The role emphasizes guest safety, asset protection, and high levels of customer service with potential for handling difficult guests.

The position requires two years in security or a front‑of‑house role, English/Spanish communication skills, and the ability to work flexible hours including nights and holidays.

Qualifications

• Minimum two years in security or law enforcement/related field.
• Ability to communicate effectively in English and Spanish, verbally and in writing.

Responsibilities

• Provide security and control of casino, hotel, and property assets.
• Conduct general security patrols and respond to incidents involving guests.
• Provide medical assistance as required and escort guests and team members.
• Manage access to gaming areas and verify payouts; conduct crowd control.

Skills

Security experience

Bilingual English/Spanish

Education

High School diploma or GED

Job description

Description

Native American Indian Preference in hiring policy is adhered to at all times; Wind Creek Hospitality does not discriminate on the basis of age, disability, gender or religious orientation. Drug Free Workplace Policy.

Complaints about the recruitment or selection process for employment should be directed in writing to office of the President and CEO of Wind Creek Hospitality Authority.

Job Overview:

The Security Supervisor is responsible for the security, safety of the guests, employees and visitors. The Security Supervisor is also responsible for the security and control of the casino’s property and its assets. This position involves a high level of guest contact and customer service, and may involve handling problem guests.

Purpose:

Our genuine engagement and positive energy provide guests an escape from their routine into our exciting fantasy world of fun, chance, and possibility, where everyone feels a sense of belonging and importance.

Value System:

Our enthusiastic commitment to our purpose inspires and empowers us to do everything right, have fun, and be the best.We will be recognized fairly, elevating our levels of personal accountability, and focus on our customer.The resulting creation of wealth will grow opportunities for all.

Schedule:

Wind Creek Hospitality Security Teams operate 24 hours a day/7 days a week. Days/shifts are assigned to meet the needs of the organization, and are subject to change to meet the needs of the organization. Positions include week-end and holiday shifts.

Duties and Responsibilities:

• Provides security and control of casino, hotel and property assets
• Performs general Security patrols
• Provides medical assistance as required
• Responds to incidents involving guests
• Checks identification, prevents theft and controls crowds
• All aspects of guest and employee safety
• Verifies gaming machine access; Verifies gaming machine pay outs
• Provides Key Control and Radio communications
• Escorts team members and guests
• Provides guest service and head counting
• Reports employee violations of established policies and procedures.
• Patrols entrance/exit doors and parking lots
• Provides security at special events
• Drives company vehicles and shuttles
• Other job duties as assigned

Job Requirements: (please ensure you meet the listed requirements prior to applying)

• High School diploma or GED -preferred
• Must be twenty-one (21) years of age or older –required.
• Two (2) year law enforcement, military, or other security capacity- required
• OR Two (2) year of experience in a front of the house position- required
• Demonstrated ability to communicate effectively, both verbally and in writing in both English and Spanish-required
• Must complete Title 31 training as required as a condition of employment
• Must successfully pass job interview.
• Must be able to stand and/or walk for entire shift
• Willing and able to work odd or irregular hours including nights, weekends, and holidays
• Willing to travel and participate in training as recommended or required
• Must have a current State driver’s license and an insurable driving record; for purposes of driving company vehicles
• Must have a State Gaming License (or the ability to obtain and maintain a license) as a requirement for this position
• Must have willingness and ability to work in a smoke/secondary smoke environment

NATIVE AMERICAN INDIAN PREFERENCE IN HIRING POLICY SHALL BE ADHERED TO AT ALL TIMES

Complaints about the recruitment or selection process for employment should be directed in writing to office of the President and CEO of Wind Creek Hospitality.