Security Officer - Reception

MSS Security Pty Ltd; Melbourne; On-site; AUD 30,000 - 41,000; Full time

Job summary

MSS Security Pty Ltd is seeking a dedicated and professional Security Receptionist to join their team at the Research Centre in Bundoora, Victoria. This Monday to Friday role involves greeting visitors, handling communications, and supporting day-to-day site operations to maintain a secure and welcoming front desk environment.

The position offers a Monday to Friday day shift with an attractive level 3 pay rate, and training provided to support success in the role.

Qualifications

• Experience in security, reception, administration or customer service is welcomed.
• Proficient in email and basic computer systems.
• Strong communication and professional interaction with staff and visitors.

Responsibilities

• Manage emails promptly and professionally.
• Answer and direct incoming phone calls.
• Welcome visitors and manage sign‑in/sign‑out procedures.
• Issue access passes and assist with site access requirements.
• Monitor CCTV and report incidents or concerns.

Skills

Strong communication

Customer service

Reception experience

Basic computer skills

Job description

About the Company As one of Australia’s leading security companies, MSS Security is built on teamwork, respect, and integrity. We provide long-term career paths, stability, and a workplace where your professionalism and dedication are genuinely valued. To find out more visit our website at www.msssecurity.com.au.

Work-Life Balance Opportunity – Monday to Friday Day Shifts! Attractive Level 3 Pay Rate Training provided

MSS Security is seeking a dedicated and professional Security Receptionist to join our team at our Research Centre located in Bundoora. This is a Monday to Friday position, where you will be a key part of the front‑line security presence, creating a positive first impression while supporting the day‑to‑day operations of the site.

Key Responsibilities:

• Managing and responding to emails in a timely and professional manner
• Answering and directing incoming phone calls
• Welcoming visitors and managing sign‑in and sign‑out procedures
• Issuing access passes and assisting with site access requirements
• Monitoring CCTV footage and reporting any incidents or concerns when required
• Providing a high level of customer service while maintaining site security standards

Requirements:

• Full Australian Working Rights
• A valid Victorian Security License (Control Room License preferred but not essential)
• First Aid & CPR (Or willing to obtain)
• Strong communication skills with the ability to interact professionally with employees, visitors, and contractors
• Previous experience in a security, reception, administration, or customer service role is highly regarded
• Basic computer skills with the ability to use email and general computer systems confidently

Master License Number: 409-987-30S

MSS Security is an Equal Opportunity Employer, valuing the unique backgrounds, experiences, and contributions of each person We encourage and celebrate diversity. We are proud to: be certified by the Workplace Gender Equality Agency, be a partner and supporter of Veterans employment and honoured to have an endorsed INNOVATE Reconciliation Action Plan.

Thanks for taking the time to consider MSS as a future employer and we look forward to hearing from you.

As one of Australia’s leading security companies including, with a national footprint across Australia, MSS Security has unrivalled experience in delivering the highest quality of service & protecting some of the nation’s highest profile sites. MSS Strategic Medical and Rescue, a specialist division with MSS Security, has unrivalled experience in delivering emergency, response, rescue, health and paramedical services throughout Australia to some of the nation’s highest profile mining and resources companies.