Security Officer - Reception

MSS Security; Melbourne; On-site; AUD 52,000 - 70,000; Full time

Benefits offered by this job

Training provided

Mon-Fri day shifts

Competitive Level 3 pay rate

Job summary

MSS Security is seeking a dedicated Security Receptionist for our Research Centre in Bundoora, VIC. This role is Monday to Friday daytime, serving as the first point of contact, handling inquiries, managing sign-ins, and supporting daily site operations with a professional demeanor.

You will contribute to security and customer service excellence, with training provided and a pathway for career development within a leading Australian security company.

Qualifications

• Full Australian Working Rights.
• Victorian Security License (Control Room License preferred but not essential).
• First Aid & CPR certification (or willing to obtain).
• Strong communication skills with professional interaction with employees, visitors, and contractors.
• Previous experience in security, reception, administration, or customer service is highly valued.
• Basic computer skills with email and general systems proficiency.

Responsibilities

• Manage and respond to emails in a timely and professional manner.
• Answer and direct incoming phone calls.
• Greet visitors and manage sign-in/sign-out procedures.
• Issue access passes and assist with site access requirements.
• Monitor CCTV and report incidents or concerns.
• Provide high level customer service while maintaining site security.

Skills

Reception

Customer service

Security awareness

Communication skills

Education

First Aid & CPR certification

Tools

Basic computer skills

MS Office

Job description

About the Company

As one of Australia’s leading security companies, MSS Security is built on teamwork, respect, and integrity. We provide long-term career paths, stability, and a workplace where your professionalism and dedication are genuinely valued. To find out more visit our website at www.msssecurity.com.au.

• Work-Life Balance Opportunity – Monday to Friday Day Shifts!

• Attractive Level 3 Pay Rate

• Training provided

MSS Security is seeking a dedicated and professional Security Receptionist to join our team at our Research Centre located in Bundoora. This is a Monday to Friday position, where you will be a key part of the front-line security presence, creating a positive first impression while supporting the day-to-day operations of the site.

Key Responsibilities:

• Managing and responding to emails in a timely and professional manner

• Answering and directing incoming phone calls

• Welcoming visitors and managing sign-in and sign-out procedures

• Issuing access passes and assisting with site access requirements

• Monitoring CCTV footage and reporting any incidents or concerns when required

• Providing a high level of customer service while maintaining site security standards

Requirements:

• Full Australian Working Rights

• A valid Victorian Security License (Control Room License preferred but not essential)

• First Aid & CPR (Or willing to obtain)

• Strong communication skills with the ability to interact professionally with employees, visitors, and contractors

• Previous experience in a security, reception, administration, or customer service role is highly regarded

• Basic computer skills with the ability to use email and general computer systems confidently
  

Master License Number: 409-987-30S

MSS Security is an Equal Opportunity Employer, valuing the unique backgrounds, experiences, and contributions of each person We encourage and celebrate diversity.

We are proud to:

• be certified by the Workplace Gender Equality Agency,

• be a partner and supporter of Veterans employment and honoured to have an endorsed INNOVATE Reconciliation Action Plan.

Thanks for taking the time to consider MSS as a future employer and we look forward to hearing from you.