Security Duty Manager

ISS Facility Services; Perth; On-site; AUD 90,000 - 120,000; Full time

Job summary

ISS Facility Services is seeking a Security Duty Manager for Perth Airport. You will lead frontline security operations, drive team performance, ensure compliance with contractual, operational and regulatory requirements, and manage rostering and budgets while maintaining safety and strong stakeholder relationships.

You must have at least 2 years of management experience in a similar, highly regulated environment, the ability to obtain an ASIC, and a current Certificate II in Security; tertiary

Qualifications

• Minimum 2 years' management experience in a similar role.
• Experience leading large, diverse workforces within highly regulated environments.
• Strong leadership, organisational, and stakeholder management skills.
• Sound commercial acumen with the ability to manage labour costs and operational budgets.
• Ability to obtain and maintain an ASIC.
• Current Certificate II in Security.

Responsibilities

• Leading and managing frontline security operations across Perth Airport.
• Ensuring compliance with contractual, operational, and regulatory requirements.
• Driving a strong safety culture and employee engagement.
• Managing workforce performance, coaching, training, and development.
• Conducting incident investigations and supporting return-to-work processes.
• Building strong relationships with internal stakeholders and Perth Airport representatives.
• Managing rostering and labour costs to achieve operational and financial targets.
• Leading daily and weekly operational meetings.
• Acting as the senior ISS representative outside standard business hours.
• Ensuring all screening lanes and critical operational positions remain fully resourced.
• Completing operational audits, reports, investigations, and workplace inspections.

Skills

Leadership

Stakeholder management

Budgeting

People management

Education

Tertiary qualifications in Business

Certificate II in Security

Job description

Are you an experienced security leader ready to take the next step in your career?

ISS is seeking Expressions of Interest for a Security Duty Manager position at Perth Airport. Reporting to the Assistant Operations Manager and Operations Manager, you will lead day-to-day security operations, drive team performance, and ensure operational excellence across the airport precinct

About the Role

As a Security Duty Manager, you will be responsible for:

• Leading and managing frontline security operations across Perth Airport.
• Ensuring compliance with contractual, operational, and regulatory requirements.
• Driving a strong safety culture and employee engagement.
• Managing workforce performance, coaching, training, and development.
• Conducting incident investigations and supporting return-to-work processes.
• Building strong relationships with internal stakeholders and Perth Airport representatives.
• Managing rostering and labour costs to achieve operational and financial targets.
• Leading daily and weekly operational meetings.
• Acting as the senior ISS representative outside standard business hours.
• Ensuring all screening lanes and critical operational positions remain fully resourced.
• Completing operational audits, reports, investigations, and workplace inspections.

About You

To be successful, you will possess:

Minimum 2 years' management experience in a similar role, ideally within the security industry.
Experience leading large and diverse workforces within highly regulated environments.
Strong leadership, organisational, and stakeholder management skills.
Sound commercial acumen with the ability to manage labour costs and operational budgets.
Proven ability to deliver results and achieve operational objectives.
Relevant tertiary qualifications in Business or a related discipline.
Ability to obtain and maintain an ASIC.
Current Certificate II in Security.

Why Join ISS?

This is an exciting opportunity to:

• Advance your leadership career within a global organisation.
• Lead high-performing teams in a dynamic airport environment.
• Influence operational outcomes and customer experience.
• Be part of a strategic partnership with Perth Airport.
• Drive continuous improvement and operational excellence.

ISS is passionate about creating a culture that values inclusion and diversity, where all our people are treated fairly and respectfully. We encourage applications from Aboriginal and Torres Strait Islander peoples, Veterans, people with disability, people from different cultural backgrounds and lesbian, gay, bisexual, transgender, intersex, queer and asexual (LGBTIQA+) people.

We are an ethical employer, recognised by the industry for paying fairly and ensuring a safe working environment for all our staff.