Airport Security Duty Manager — Lead Operations & People

ISS Facility Services Australia and New Zealand; Western Australia; On-site; AUD 110,000 - 150,000; Full time

Job summary

ISS Facility Services Australia and New Zealand is seeking a Security Duty Manager for Perth Airport. You will lead frontline security operations, drive safety culture and manage rostering, budgets and stakeholder relations to deliver operational excellence.

You will report to the Assistant Operations Manager and Operations Manager, overseeing day-to-day security functions, audits, and incident investigations while supporting a busy airport environment.

Qualifications

• Minimum 2 years' management experience in a similar role, ideally within the security industry.
• Experience leading large and diverse workforces within highly regulated environments.
• Strong leadership, organisational, and stakeholder management skills.
• Sound commercial acumen with the ability to manage labour costs and operational budgets.
• Relevant tertiary qualifications in Business or a related discipline.
• Ability to obtain and maintain an ASIC.
• Current Certificate II in Security.

Responsibilities

• Lead frontline security operations across Perth Airport.
• Ensure compliance with contractual, operational, and regulatory requirements.
• Drive a strong safety culture and employee engagement.
• Manage workforce performance, coaching, training, and development.
• Conduct incident investigations and support return-to-work processes.
• Build strong relationships with internal stakeholders and Perth Airport representatives.
• Manage rostering and labour costs to achieve targets.
• Lead daily and weekly operational meetings.
• Act as the senior ISS representative outside standard hours.
• Ensure screening lanes and critical positions remain resourced.
• Complete audits, reports, investigations and workplace inspections.

Skills

Management experience

Leadership

Stakeholder management

Budgeting

Regulatory compliance

ASIC

Education

Business-related tertiary qualifications

Certificate II in Security

Job description

ISS Facility Services Australia and New Zealand is seeking a Security Duty Manager for Perth Airport. You will lead frontline security operations, drive safety culture and manage rostering, budgets and stakeholder relations to deliver operational excellence.

You will report to the Assistant Operations Manager and Operations Manager, overseeing day-to-day security functions, audits, and incident investigations while supporting a busy airport environment.