Security Clearance Case Manager

Australian Department of Foreign Affairs & Trade; Canberra; On-site; AUD 90,000 - 130,000; Full time

Job summary

Australian Department of Foreign Affairs & Trade in Canberra is seeking a Security Clearance Case Manager to coordinate and administer security vetting in line with PSPF. The role requires NV1 clearance and involves case management, QA, and tight deadlines in an office-based setting.

You will liaise with stakeholders, provide clear guidance on clearance outcomes, and contribute to high-quality documentation and processes within the SCV team. This is a 12-month contract with potential extension.

Qualifications

• Strong interpersonal and written and verbal communication skills.
• Ability to work effectively individually or within a team environment.
• Ability to manage competing priorities.
• Liaise professionally with a wide range of stakeholders.
• High level of integrity and a commitment to APS values and APS Code of Conduct.

Responsibilities

• Undertake security vetting in accordance with the PSPF and DFAT SOPs using a case management system and DFAT systems as necessary.
• Provide sound advice regarding clearance outcomes and be receptive to feedback.
• Assess and manage complex assessment work and prepare relevant documentation to a high standard.
• Manage a QA caseload, including with service providers, aligned to PSPF and DFAT QA standards.
• Work to tight deadlines and appropriately manage shifting priorities and a high tempo of work.
• Undertake other administrative support or security functions, such as inbox management and assessment of change of circumstance forms.
• Work from an office-based location.

Skills

Strong interpersonal and written and

Ability to work effectively alone or

Ability to manage competing priorities

Stakeholder liaison

Integrity and APS values

Education

Cert IV in Government (Personnel Security Vetting)

Job description

Australian Department of Foreign Affairs & Trade – Canberra ACT

Job Title - Security Clearance Case Manager

• Security Clearance: NV1(minimum)
• Length of Contract: 12 months, with an option to extend by up to 12 months
• The role closes on 28/10/2026
• Location: Canberra (RG Casey Building, Barton, ACT), office-based

Job Title - Security Clearance Case Manager

• Security Clearance: NV1(minimum)
• Length of Contract: 12 months, with an option to extend by up to 12 months
• The role closes on 28/10/2026
• Location: Canberra (RG Casey Building, Barton, ACT), office-based

Duties

Working as part of the Security Clearances and Maintenance (SCV) team and under the supervision of the Assistant Director Vetting, the successful applicant will be required to:

• Undertake security vetting in accordance with the Protective Security Policy Framework (PSPF) and DFAT standard operating procedures, utilising tools including a case management system and other DFAT systems as necessary.
• Provide sound advice regarding clearance outcomes and be receptive to feedback.
• Assess and manage complex assessment work and prepare relevant documentation to a high standard.
• Manage a Quality Assurance (QA) caseload, including in partnership with established service providers, which aligns to the PSPF and DFAT quality assurance standards.
• Work to tight deadlines and appropriately manage shifting priorities and a high tempo of work.
• Undertake other administrative support or security functions, such as inbox management and assessment of change of circumstance forms.
• Work from an office-based location.

Mandatory Position Requirements

• Cert IV in Government (Personnel Security Vetting)
• A minimum of an NV1 security clearance

General attributes

• Strong interpersonal and written and verbal communication skills
• Ability to work effectively individually or within a team environment
• Ability to work with minimal supervision
• Ability to manage competing priorities
• Ability to liaise professionally with a wide range of stakeholders
• High level of integrity and a commitment to the APS values and APS Code of Conduct.

SFIA Skills Sought

The provision of operational security management and administrative services. Typically includes the authorisation and monitoring of access to IT facilities or infrastructure, the investigation of unauthorised access and compliance with relevant legislation.

SCAD Level 3

Investigates minor security breaches in accordance with established procedures. Assists users in defining their access rights and privileges. Performs non-standard security administration tasks and resolves security administration issues.

"We warmly welcome applications from individuals of all backgrounds, including First Nations Australians, Australian Defence Force and First Responder veterans, women in STEM, and people of all abilities, including those registered with the NDIS."