Bike Mechanic

Lug and Carrie; Sydney; On-site; AUD 60,000 - 70,000; Full time

Job summary

Lug+Carrie in Sydney is seeking two experienced bike mechanics for Alexandria to join a short-term contract (3–6 months) with a 38-hour week, starting November 2026. You will build and refurbish bikes, assist customers, and deliver bikes from store to customers or via van, while maintaining safety and quality standards.

The role requires 1–2 years of bicycle mechanic experience (eBike welcomed), strong computer skills, and a current Australian driver's licence.

Qualifications

• 1-2 years experience as a bicycle mechanic, eBike experience preferred.
• Comfortable using computers to manage workflow.
• Experience in customer service or retail.
• Excellent interpersonal and communication skills.
• Ability to manage and organise work systematically and timely.

Responsibilities

• Build and refurbish bikes in a timely manner.
• Deliver eBikes to customers from retail location and via work van.
• Advise customers on maintenance and safety tips.
• Assist customers in selecting bikes and accessories.
• Diagnose bike issues through inspections and tests.
• Disassemble bikes, identify parts needed and follow repair process.
• Clean, lubricate and reassemble bikes with proper alignment of brakes, gears, wheels and frames.
• Record bike data in internal software and run diagnostics as required.
• Stay organized, meet daily goals and maintain a clean workspace.
• Collaborate effectively in a small team, including weekend rosters.

Skills

Bike mechanics

Customer service

Team player

Communication

Organizational skills

Tools

Bosch diagnostics

Bike assembly tools

Job description

Lug+Carrie was established in January 2020 with a mission to provide sustainable and efficient forms of transport that are not only good for people but also the cities they live in. Our current product offering includes useful eBikes on a flexible and all-inclusive subscription, as well as selling brand new and ex-fleet eBikes. Our teams across Brisbane, Melbourne and Sydney are reshaping the future by helping our communities make a Good Move on an eBike.

About the role

We are currently looking for two experienced bike mechanics to join our team in Alexandria for a three month, and six month maximum term contract from November 2026 (38 hours per week). To be successful in these short term roles; you can confidently do the following:

Build and refurbish bikes in a timely manner.

Interact and deliver eBikes to customers from both our retail location and work van when doing road deliveries days.

Advise customers on maintenance, best practices and safety tips.

Be comfortable speaking to customers about choosing the correct bikes for their needs, provide guidance and tips on purchasing accessories and safety gear.

Diagnosing bike issues through inspections and tests.

Capable of disassembling bikes and identifying parts that are needed and follow repair process.

Clean, lubricate parts and systems and be able to reassemble bikes to adjust and align breaks, gears, chains, wheels and frame components.

Upload bikes onto internal computer programs and regularly run Bosch diagnostic reports.

Be organised to complete your work in a timely manner, be responsible for daily goals, and maintain a clean work space.

Work well in a team environment and be flexible, with the desire to help the team achieve their goals

About You

We would love to hear from you if you are a highly motivated individual, who:

has 1-2 years experience working as a bicycle mechanic (any eBike experience will be highly desirable)

is comfortable working with computers to manage workflow

has experience in customer service or retail

has excellent interpersonal and communication skills

can effectively manage and organise work in a systematic and timely manner

has a demonstrated ability to work in a team environment

holds a current full Australian drivers licence (This is essential)

is available for a 5 day a week rotating roster that includes Saturday

The team at Lug+Carrie are passionate about what we do and are excited to welcome new people into the mix. We value diversity and encourage all candidates to apply.