SEAFOOD/LEAD CLERK

Kroger Family of Companies; Newcastle Park Footbridge; On-site; AUD 34,000 - 48,000; Full time

Job summary

Kroger Family of Companies is seeking a Meat/Seafood Department Supervisor to deliver outstanding customer service while maintaining a safe, clean environment. You will oversee all department duties, support daily operations, and coach associates to meet store goals.

Responsibilities include staff scheduling, training, adherence to food safety regulations, and implementing promotional plans. Strong communication and мясо/рыба experience preferred.

Qualifications

• Effective communication skills to relay information clearly.
• Basic math skills for handling counts and transactions.
• Ability to stay calm and professional under pressure.
• Current food handler permit or certification required.
• Adequate knife handling skills and speed expected.

Responsibilities

• Direct and supervise all functions for the Meat/Seafood department.
• Maintain safe, clean environment to encourage customer return.
• Train and develop associates; manage scheduling and performance.
• Adjust pricing and promotions; inform customers of specials.
• Ensure proper temperature control and food safety compliance.
• Prepare seafood to customer requests with proper equipment.

Skills

Effective communication skills

Math basics

Stress management

Food handler certification

Knife handling speed

Education

High school diploma or equivalent

Job description

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Direct and supervise all functions, duties and activities for the Meat/Seafood department. Support the day-to-day functions of the Meat/Seafood operations. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company’s core values of respect, honesty, integrity, diversity, inclusion and safety.

RESPONSIBILITIES

• Promotetrustandrespectamongassociates.
• Communicatecompany,department,andjobspecificinformationtoassociates.
• Collaboratewithassociatesandpromoteteam work tohelpachievecompany/storegoals.
• Establishperformancegoalsfordepartmentandempower associatestomeetorexceedtargets.
• Developadequate schedulingtomanage customervolumethroughouthoursofoperation.
• Trainanddevelopassociatesonperformanceof theirjobandparticipateintheperformanceappraisalprocess.
• Adheretoalllocal,stateandfederal laws,andcompanyguidelines.
• Cutseafoodtocustomers’requestsusingproper cuttingequipment.
• Offerproductsamples tohelpcustomersdiscovernewitemsorproducts theyinquireabout.
• Informcustomersofmeat/seafoodspecials.
• Preparefoodsaccordingtothefoodtemperaturelogsandfollowcookinginstructions.
• Developandimplementadepartmentbusiness plantoachievedesired results.
• Understandthestore’slayoutandbeabletolocateproducts.
• Createandexecutesalespromotionsinpartnershipwithstoremanagement.
• Implementtheperiod promotionalplanforthedepartment.
• Staycurrentwithpresent,future,seasonal andspecialads.
• Monitorandcontrolexpensesforthedepartment.
• Maintainanawarenessofinventory/stockingconditions;noteanydiscrepanciesininventory.
• Scheduledaily,weeklyandmonthly pricechangesbyupdatingshelf tagsandpromotionalsigns..
• Familiarityandcompliancewithallcountry oforiginlabelingandregulations.
• Plan,organizeandsupervisetheinventory process.
• Traindepartmentassociatesoninventory/stockingandComputerAssistedOrdering.
• Adheretoallfoodsafety regulationsandguidelines.
• Ensurepropertemperaturesincasesandcoolers aremaintainedandtemperaturelogsaremaintained.
• Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management.
• Notifymanagementofcustomeroremployeeaccidents.
• Reportallsafety risks,orissues, andillegalactivity,including:robbery, theftorfraud.
• Ability to work cooperatively in high paced and sometimes stressful environment.
• Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner.
• Ability to act with honesty and integrity regarding customer and business information.
• Ability to follow directions and seek assistance when necessary to resolve customer and business issues.
• Provide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults.
• Mustbeabletoperformtheessential functionsofthisposition withorwithout reasonableaccommodation.

QUALIFICATIONS Minimum

• Effectivecommunicationskills
• Knowledgeofbasicmath(counting,addition,andsubtraction)
• Abilitytohandle stressfulsituations
• Currentfoodhandlers permitonceemployed
• Possess adequateknifehandling skillsandknifespeed

Desired

• Highschooleducationorequivalentpreferred
• Managementexperiencepreferred
• Knowledgeofcutting,traying,wrapping, andlabeling
• Seafoodexperience
• Retailexperience
• Secondlanguage(speaking,readingand/or writing)

$17.38 - $24.60 per hour