School ICT & AV Technician – Tech Support Lead
Queensland Government
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Job summary
Queensland Government in Toowoomba is seeking a proactive School Technical Officer to support ICT services for staff and students at Toowoomba State High School. You will troubleshoot hardware and software, maintain network access, and provide technical guidance to teachers and support staff.
The role emphasizes collaborative problem solving, customer service, and secure ICT practices to enable reliable teaching and learning. A proactive, organised approach is essential.
Qualifications
- Technical knowledge of server hardware and configuration, and networking peripherals.
- Good understanding of PC desktop and laptop systems, Apple iPads and printer support.
- Experience with remote support tools to assist servers/workstations in school environments.
- Sound knowledge of network security and security protocols.
Responsibilities
- Provide advice and assistance to maximise ICT operations within the school, including acquisition, installation, operation, maintenance, repair and replacement.
- Support the school community with technical advice and assistance with electronic equipment per policy and network standards.
- Assist in providing in-service training to staff on effective application of ICT tools to deliver educational services.
Skills
Tools
Job description
Queensland Government in Toowoomba is seeking a proactive School Technical Officer to support ICT services for staff and students at Toowoomba State High School. You will troubleshoot hardware and software, maintain network access, and provide technical guidance to teachers and support staff.
The role emphasizes collaborative problem solving, customer service, and secure ICT practices to enable reliable teaching and learning. A proactive, organised approach is essential.
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