School Administration & Front Desk Officer

Department of Education Victoria; Melbourne; On-site; AUD 55,000 - 75,000; Full time

Job summary

Dohertys Creek P-9 College in Truganina, VIC, is seeking an organised Administration Officer (Reception) to join our Administration Team. You will welcome students, families and visitors and manage front‑line inquiries with professionalism and courtesy.

The role involves coordinating front reception operations, maintaining accurate records, assisting with communications and supporting administrative processes, including mail, sign‑in, payments and event coordination.

Qualifications

• Demonstrated professionalism in customer service and front-facing roles.
• Strong written and verbal communication abilities.
• Excellent organisational skills with ability to prioritise.
• Experience with school admin systems and standard MS Office tools.
• Ability to work both collaboratively and independently.

Responsibilities

• Provide welcoming front reception service to students, families, staff and visitors.
• Handle calls, emails and enquiries promptly and accurately.
• Maintain accurate student and administrative records and respond to routine communications.
• Coordinate sign-in/out, WWCC, and staff/visitor checks in line with procedures.
• Support newsletters, communications and general administrative tasks.

Skills

Customer service

Communication

Organisational skills

Microsoft Office

Compass/CASES21

Tools

Compass

CASES21

Microsoft Office

Job description

Dohertys Creek P-9 College in Truganina, VIC, is seeking an organised Administration Officer (Reception) to join our Administration Team. You will welcome students, families and visitors and manage front‑line inquiries with professionalism and courtesy.

The role involves coordinating front reception operations, maintaining accurate records, assisting with communications and supporting administrative processes, including mail, sign‑in, payments and event coordination.