Scheduling officer - Community Aged Care

UnitingSA; Adelaide; On-site; AUD 60,000 - 80,000; Full time

Benefits offered by this job

Salary packaging

Leave loading 17.5%

Wellbeing support

Career growth

Flexible work environment

Job summary

UnitingSA requires a Scheduling Officer for Community Aged Care in Adelaide. You will coordinate rosters for community-based support workers, ensuring clients receive timely, person-centred care while balancing workforce capacity.

This role suits someone who thrives on solving scheduling challenges, managing priorities, and building relationships with staff, clients and families. It offers meaningful work within a values-driven, supportive team devoted to older South Australians.

Qualifications

• Experience in a fast-paced rostering or administration environment with attention to detail.
• Proficiency with electronic rostering systems, MS Office, and client databases.
• Strong time management, organisation, and communication skills.
• Certificate II/IV in Business Administration or equivalent (desirable).

Responsibilities

• Responding to scheduling requests and managing roster changes for staff.
• Matching client preferences and staff availability with accuracy.
• Maintaining up-to-date information in rostering and client systems.
• Monitoring staff hours in line with industrial obligations and processing timesheets.
• Liaising with staff, clients and families to resolve scheduling issues promptly.
• Supporting manager and team with administrative tasks as needed.

Skills

Rostering experience

Administration experience

Attention to detail

Time management

Organisational skills

Communication skills

Education

Certificate II/IV in Business Administration

Tools

Microsoft Office

Electronic rostering systems

Client databases

Job description

Scheduling officer - Community Aged Care

Above Award Rates + Salary Packaging + Super

Are you a natural organiser with a passion for people?

At UnitingSA, we’re looking for a skilled administrator to take on the crucial role of Scheduling Officer. In this fast-paced position, you’ll coordinate the rosters of our community-based support workers, ensuring clients receive the care they need, when they need it, and with minimal disruption.

This role is ideal for someone who thrives on solving problems, managing competing priorities, and building meaningful relationships. Your attention to detail and calm approach will help us deliver high-quality, person-centred aged care that meets both client needs and workforce capacity.

Your Role in Action:

Here’s what a typical week in the role might look like:

• Responding to scheduling requests and managing roster changes for support workers, nurses, physiotherapists, and occupational therapists.
• Matching client preferences and staff availability with accuracy and efficiency.
• Maintaining up-to-date information in electronic rostering and client management systems.
• Monitoring support worker hours in line with industrial obligations and processing fortnightly timesheets.
• Liaising with staff, clients, and families to resolve scheduling issues quickly and professionally.
• Supporting your manager and team with administrative tasks as needed.

Here’s what you can look forward to when you join our team:

• A supportive, values-driven team that celebrates your wins and encourages your growth.
• A meaningful role where your work directly supports older South Australians to live independently.
• Opportunities to grow your career in a reputable, community-focused organisation.

What We Offer:

• Salary Packaging: Increase your take-home pay with up to $15,900 tax-free through salary packaging, plus $2,650 annually for meals and entertainment.
• Leave Loading: Enjoy 17.5% leave loading to give your holidays a boost.
• Wellbeing Support: Access our Employee Assistance Programme.
• Career Growth and Development: Ongoing training and upskilling opportunities tailored to your goals.
• Flexible and Inclusive Work Environment: Experience a friendly workplace where your wellbeing matters.

What You’ll Bring:

• Experience in a fast-paced rostering or administration environment, with great attention to detail.
• Confidence using electronic rostering systems, Microsoft Office, and client databases.
• Strong time management, organisational and communication skills.
• A Certificate II/IV in Business Administration or equivalent experience (desirable).

Why Join Us?

For over 100 years, UnitingSA has been walking alongside South Australians, offering housing, aged care, community, mental health, and disability support services to help people live full and meaningful lives. Rooted in our values of respect, compassion, and inclusion, we support more than 12,000 people each year through services that are person-centred, responsive, and empowering.

As part of our Community Aged Care team, you’ll help older people remain in their homes with dignity, independence, and choice. The Scheduling Officer plays a pivotal role in ensuring our services run smoothly, helping us provide exceptional care, every day.

We welcome applications from all community members, including Aboriginal and Torres Strait Islander peoples, culturally diverse backgrounds, and people with all abilities and diversities.

Remember, you don’t need to tick all the boxes to apply. If this role sounds like a good fit, we’d love to hear from you.

Please note, UnitingSA may close this advert earlier if a suitable candidate is found.