Scheduling Officer

Water Corporation; Perth; On-site; AUD 90,000 - 120,000; Full time

Benefits offered by this job

Work from home options

9-day fortnight

Flexible work hours

Job summary

Water Corporation in Perth region is seeking a permanent Technical Officer – Scheduling at our Canning Vale office. You will coordinate work orders, allocate crews and prioritize tasks to meet KPI targets while operating on a rotating roster from 6.00 am to 5.00 pm.

You’ll be responsible for rescheduling, replanning and/or cancelling work based on resource availability and business rules, ensuring minimal site impact and consistent service delivery across WA.

Qualifications

• Considerable experience as a service delivery scheduler.
• Promotes safety culture with a One Team, Zero Injuries mindset.
• Strong customer service skills for stakeholder enquiries in a fast-paced, multi-disciplinary team.
• Familiar with PDAs, OMS, SAP, Grange and Maximo.

Responsibilities

• Schedule work based on priority, due date, location and asset impact to meet KPIs.
• Allocate work to maximise crew utilisation throughout the week.
• Manage work orders by rescheduling, replanning or cancelling based on resource availability.
• Identify recurring issues, eliminate duplications, and manage corrective work.
• Rotate rosters with three other schedulers covering 6am–5pm.

Skills

Administration

Coordination

Service delivery

SAP

OMS

Grange

Maximo

Tools

PDA

Job description

We have a permanent opportunity for a Technical Officer – Scheduling based at our Canning Vale office. As the first point of contact for crews, contractors and the Operations Centre, you’ll be a pivotal player in delivering flawless service to our customers. You must be able to commit to working on a rotating roster with 3 other Schedulers covering 6.00 am to 5.00 pm daily.

Who are we?

When you join Water Corporation, you play an important role for the people of WA. Our services are essential for life - everyday, millions of Western Australians rely on us to deliver and manage water across our state.

If you’re driven to make a meaningful contribution, you’ve come to the right place.

Real Benefits That Matter

• Real flexibility with options to work from home, 9-day fortnight, flexible work hours
• Two well-being days each year to do whatever you need to do to feel good
• Access to long service leave pro rata after 3 years of service
• Take advantage of our co-contribution superannuation scheme. Receive a 12% employer contribution and enjoy an additional 2% employer co-contribution when you elect to salary sacrifice 2%.
• Purchase additional leave of up to 12 weeks or work 4 years at a reduced salary and take the fifth year off as paid leave
• Aboriginal and Torres Strait Islander cultural and ceremonial leave of up to 5 days so you can maintain your cultural connection and wellbeing.

Discover more benefits we offer to support the unique and individual ways our employees live.

About The Role

• You will be accountable to schedule work based on priority, due date, geographical location and asset impact to ensure work orders are managed through their entire lifecycle to meet corporate KPI’s
• Responsible for work allocation to ensure crews are effectively utilised throughout the week.
• Manage all work orders by rescheduling, replanning and/or cancelling based on resource availability and business rules to ensure minimal impact to site, assets, process, and environment.
• Manage corrective work creation, identify any reoccurring trends, and eliminate duplications.
• Rotating rosters between other 3 Schedulers - Covering 6am-5pm

About You

• You have considerable experience as a service delivery scheduler, and your stellar administration, coordination, and service delivery skills showcase this.
• You constantly promote a safety culture to advocate and drive safety within your team. One Team, Zero Injuries
• Your flair for customer service helps you respond to stakeholder enquiries with kindness and confidence, whilst working in a fast-paced, multi-disciplinary team of 5.
• Supporting Service Delivery is not new to you, and you can hit the ground running when it comes to PDAs, OMS, SAP, Grange and Maximo.

As part of the recruitment process you may be required to complete pre-employment screening which may include a medical, qualification check, police clearance and Australian working rights check.

Applications close 16th of September 2026

Our Commitment To a Diverse And Inclusive Workplace

Diversity and inclusion are more than words. They guide us on building a thriving workforce that reflects the diversity of our customers and our community.

We encourage applications from every background, including Aboriginal and Torres Strait Islander people, people with disability, women, youth, LGBTQIA+ folks and people from culturally and linguistically diverse backgrounds.

We are committed to ensuring an accessible and inclusive work environment to enable people with disability to participate fully in all aspects of employment.

Applicants with disability who require adjustments during the recruitment process including an alternative format of the application form, can contact a Recruitment Officer at [e-mail] or 08 9420 2000.

To read our diversity and inclusion statement, please visit our website