Scheduling Officer

Swinburne University; City of Melbourne; On-site; AUD 70,000 - 100,000; Full time

Benefits offered by this job

Hybrid options

Parental leave

Staff discounts

17% super and salary packaging

Job summary

Swinburne University of Technology is seeking a Scheduling Services professional to coordinate academic and examination timetables, room bookings and events at our Hawthorn campus. You will work with schools, professional teams and partners to ensure accurate scheduling information is maintained across systems.

The role emphasizes organisation, proactivity and strong communication with a focus on delivering a responsive student-centred service in a busy environment.

Qualifications

• Degree or equivalent combination of education/experience.
• Strong written and verbal communication.
• Experience with scheduling systems and problem-solving abilities.

Responsibilities

• Coordinate academic and examination timetables, room and facility bookings, events and invigilated examinations.
• Maintain accurate scheduling information across systems.
• Collaborate with schools, professional teams and partners to deliver timely timetables.

Skills

Communication

Customer service

Problem-solving

Digital skills

Education

University degree or equivalent

Tools

Syllabus Plus

Exam Scheduler

Student One

Job description

• Help shape the student experience through effective scheduling and planning.
• Full-time, ongoing position at our Hawthorn campus
• HEW5 salary + 17% super and staff benefits

About the Role

Join Swinburne’s Scheduling Services team and help deliver effective academic and examination timetables that support our students and staff.

In this role, you’ll work with schools, professional teams and business partners to coordinate academic and exam timetables, room and facility bookings, events and invigilated examinations, while maintaining accurate scheduling information across relevant systems.

We’re looking for an organised, proactive and customer-focused team player who can manage competing priorities, meet deadlines and remain professional in a busy environment. Strong communication, problem-solving and digital skills are essential, with experience using Syllabus Plus, Exam Scheduler, Student One or similar systems highly regarded.

You’ll be part of a collaborative team where flexibility, initiative and a commitment to delivering a responsive, student-focused service are valued.

About You

To be suitable for this role you will need to have experience in the below key accountabilities:

• Strong written and verbal communication skills.
• Positive, proactive and professional, with the ability to stay calm under pressure.
• Strong customer service and problem-solving skills.
• Experience with Syllabus Plus, Exam Scheduler, Student One or similar systems, and strong digital skills.

Qualifications

A degree without subsequent relevant experience; or an equivalent combination of relevant experience and/or education/training in a related field.

About Swinburne University of Technology

Swinburne’s strategy draws upon our understanding of future challenges. We choose to build Swinburne as the prototype of a new and different university – one that is truly of Technology, of Innovation and of Entrepreneurship. We are committed to a differentiated university proposition in education and research.

Our Ad Astra strategy is the cornerstone of Swinburne’s bold ambition to lead globally in technology-driven education and research. This strategy positions us to create transformative solutions, empower learners, and partner with industry to thrive in an ever-changing world.

What We Offer You!

• Work your way with flexible working arrangements, including hybrid options and generous parental leave to support a balanced lifestyle.
• Exclusive staff discounts, including discounted Medibank health insurance, 50% off Swinburne courses and other partner offers.
• Swinburne offers 17% super and salary packaging options, including car leasing and extra super contributions.

Please Note: Appointment to this position is subject to passing a Working with Children Check.

Applications Close: Monday 21 September 2026, at 11.00pm

Swinburne offers flexible working options contained in our leave and parenting/carer policies to support work-life balance.

Swinburne has become a world-class university, driving social and economic impacts through science, technology, and innovation. As a dual-sector university, our vision is for people and technology working together to build a better world.

Central to our vision is our commitment to diversity, equity, and inclusion. We pride ourselves on being an equal opportunity employer focused on attracting, retaining, and developing great talent. We work to remove barriers related to gender identity, culture, ethnicity, sexual orientation, disability, and age.

Swinburne is proud to be recognised as an AWEI Gold Employer, reflecting our commitment to creating an inclusive workplace where LGBTQIA+ employees, students and communities can thrive.

We strongly encourage applicants from diverse Aboriginal and Torres Strait Islander communities. Our Moondani Toombadool Centre leads our Indigenous education and culture at Swinburne, guided by community wisdom and leadership.

We support applicants with disabilities, and reasonable adjustments can be requested at any stage of the recruitment process.

For reasonable adjustment requests - including accessible formats of the position description, application form, or other documents, please contact ***************@swin.edu.au or call [phone]. Please note: this phone number is for disability and reasonable adjustment enquiries only. General enquiries about the role can also be emailed to ***************@swin.edu.au.

As a signatory to Victoria’s Commitment to Action, Swinburne seeks to remove barriers to international graduate employment. We welcome and encourage applications from international graduates.

As a Circle Back Initiative Employer, we commit to responding to every applicant.