Scheduling Coordinator – Compliance Services

seek.com.au; City of Brisbane; Sur place; AUD 55 000 - 70 000; Plein temps

Résumé du poste

seek.com.au is seeking a Scheduling Coordinator to manage day-to-day booking and coordination for technicians in the field. You will schedule compliance jobs, call customers to book appointments, and ensure work stays on track to meet deadlines.

Ideal candidates have scheduling or logistics experience, a quick learner who can adapt to new systems, and a focus on delivering right outcomes for clients with strong problem-solving skills.

Qualifications

• Scheduling or logistics experience.
• Ability to coordinate multiple tasks and teams.
• Strong communication and problem-solving skills.
• Comfort learning new systems quickly.

Responsabilités

• Coordinate technician schedules for compliance jobs.
• Ring customers to book appointments when notices aren’t available.
• Keep jobs moving to meet compliance deadlines.
• Book upgrade and inspection work.
• Review daily technician runs for efficiency.
• Prepare agency key lists (mostly automated).

Connaissances

Scheduling

Logistics

Coordination

Customer service

Tech savvy

Outils

CRM software

Database systems

Description du poste

Scheduling Coordinator – Compliance Services

We help homeowners, landlords, and agencies stay compliant and safe. Everything we do comes back to one thing, the client is front of mind, always. We're a small, fast moving team, so you'll get real responsibility from day one, not months of sitting on the sidelines.

We're after a Scheduling Coordinator to run the day to day booking and coordination for our technicians in the field.

What the job actually looks like

Coordinating technician schedules for compliance jobs, most of it built around automated entry notices

Ringing customers directly to book appointments when entry notices aren't available

Keeping jobs moving so they're finished within compliance deadlines

Booking upgrade and inspection work

Checking daily technician runs to keep them efficient

Preparing agency key lists (mostly automated already)

Who tends to do well here

People with scheduling, logistics, or coordination experience

People who pick things up quickly and run with them

People who are solutions focused, if we can help, we will

People who genuinely care about getting it right for the person on the other end of the phone

Solid computer skills and comfort learning new systems quickly

What it's actually like working here

It's a growing team, but you'll deal directly with technicians, clients, and management, no layers of bureaucracy in between. The role will grow with you rather than staying fixed to a job description. If you want autonomy, care about doing right by clients, and are good at solving problems on your own before asking for help, you'll fit in well.