Scheduling Coordinator: Aged Care Impact & Flexible Hours

Perisher; Sydney; Hybrid; AUD 60,000 - 70,000; Full time

Benefits offered by this job

Not-for-profit salary packaging up to

Employee Assistance Program (EAP)

Community impact opportunities

Job summary

Country Home Services is seeking a proactive Scheduling Coordinator to manage rosters for our home care workforce. You’ll balance client needs, worker availability and service types to deliver high-quality aged care in the community.

The role is based in our Nuriootpa office with work-from-home options for the right candidate; shifts run 7:00am–6:00pm, five days a week, with occasional weekend work. Experience with rostering software is preferred.

Qualifications

• Availability to work across the 7:00am–6:00pm span, five days a week, with occasional weekend shifts.
• Ability to work on-site at Nuriootpa office.
• Certificate III in Individual Support or a relevant qualification, or willingness to obtain.
• Valid police check with aged care stated as the purpose or NDIS worker check (or willingness to obtain)
• Previous experience scheduling and allocating Home Care Workers
• Experience with rostering software and strong communication skills.

Responsibilities

• Schedule Home Care Workers according to client preference and worker availability
• Coordinate replacement workers for planned and unplanned leave
• Update Care Worker availability and monitor unallocated shifts to ensure coverage as quickly as possible
• Analyse worker availability against client requirements to make the most efficient use of resources
• Monitor, manage and action notifications from Care Partners and Home Care Workers
• Provide excellent customer service on our dedicated Scheduling Phone Line

Skills

Rostering software

Multitasking

Customer service

Time management

Communication skills

Team collaboration

Education

Certificate III in Individual Support

Tools

Rostering software

Job description

Country Home Services is seeking a proactive Scheduling Coordinator to manage rosters for our home care workforce. You’ll balance client needs, worker availability and service types to deliver high-quality aged care in the community.

The role is based in our Nuriootpa office with work-from-home options for the right candidate; shifts run 7:00am–6:00pm, five days a week, with occasional weekend work. Experience with rostering software is preferred.