Scheduling Coordinator – Home Care & Rostering (Remote)

Life Without Barriers; NURIOOTPA; Hybrid; AUD 60,000 - 80,000; Full time

Benefits offered by this job

Not-for-profit salary packaging – up £

Job summary

Country Home Services is seeking a Scheduling Coordinator to manage the rostering of Home Care Workers across regional clients from our Nuriootpa office. The role requires balancing client needs, worker availability and service type while delivering high-quality aged care in the community.

You will schedule shifts across a 7:00am–6:00pm window, five days a week, with occasional weekend work. A Certificate III in Individual Support or equivalent, and rostering software experience are essential.

Qualifications

• Availability to work across 7:00am–6:00pm, 5 days a week.
• Ability to work on site at Nuriootpa office.
• Certificate III in Individual Support or relevant qualification.
• Valid police check with aged care purpose or NDIS worker check, or willingness to obtain.
• Experience scheduling and allocating Home Care Workers.
• Experience with rostering software.
• Strong time management and multitasking abilities.
• Excellent written and verbal communication; empathetic approach.

Responsibilities

• Schedule Home Care Workers according to client preference and worker availability.
• Coordinate replacement workers for planned and unplanned leave.
• Update Care Worker availability and monitor unallocated shifts to ensure coverage.
• Analyze worker availability against client requirements to optimise resources.
• Monitor, manage and action notifications from Care Partners and Home Care Workers.
• Provide excellent customer service on our Scheduling Phone Line.

Skills

Schedule Home Care Workers

Coordination

Communication

Prioritization

Teamwork

Empathy

Education

Certificate III in Individual Support

Tools

Rostering software

Job description

Country Home Services is seeking a Scheduling Coordinator to manage the rostering of Home Care Workers across regional clients from our Nuriootpa office. The role requires balancing client needs, worker availability and service type while delivering high-quality aged care in the community.

You will schedule shifts across a 7:00am–6:00pm window, five days a week, with occasional weekend work. A Certificate III in Individual Support or equivalent, and rostering software experience are essential.