Scheduler / Coordinator (Fire)

Precise; Sydney; On-site; AUD 65,000 - 90,000; Full time

Job summary

Precise is hiring a Service Scheduler & Administration based in Sydney Olympic Park. You will coordinate customer sites for routine testing, book service calls, and liaise with technicians to manage availability.

Ideal candidates have experience with MS Office, ERP systems (Pronto/Uptick), and monthly invoicing. This role offers an attractive remuneration package and growth opportunities within Precise Air.

Qualifications

• Experience coordinating sites for routine testing and service calls.
• Strong customer service skills, written and verbal.
• Proficient in MS Office including Excel; able to handle invoices and timesheets.

Responsibilities

• Coordinating customer sites for routine testing
• Booking service call outs and breakdowns
• Liaising with technicians regarding availability
• Purchasing parts, materials and equipment for the team as required
• Excellent customer service both verbal and written
• Intermediate MS Office skills including the use of Excel
• ERP experience with Pronto and Uptick preferred
• Monthly invoicing
• Timesheets
• Purchase orders and raising/closing jobs

Skills

Coordination

Customer service

MS Excel

ERP systems

Pronto

Uptick

Invoicing

Timesheets

Purchase orders

Tools

Pronto

Uptick

MS Office

Job description

Step up. Stand out. Join a company where your growth matters as much as the work you do.

At Precise, our purpose is clear. We create safer, smarter and more sustainable environments - powered by our people, trusted partnerships and a culture of innovation.

Browse our current opportunities below and apply to become part of our team.

Job Category: Administration,Customer Service

Job Description

At Precise, our purpose is clear.

We create safer, smarter, and more sustainable environments, powered by our people, trusted partnerships, and a culture of innovation.

We're more than a workplace - we believe your development is just as important as the systems you help deliver. Recognised as a Great Place to Work® for the past two years, our culture is built on trust, opportunity and support.

Founded in Sydney in 2002, the Precise Air group of companies has 500 technicians, engineers, and technology and service professionals supporting over 700,000 assets across 18,000 properties nationwide. Our work spans the full building lifecycle, delivering hands‑on experience and genuine career growth.

Backed by the resources of GENERAL In. (formerly Fujitsu General Limited), and with revenue forecast to exceeding $219 million, we operate through branches in all capital cities and key regional locations across Australia.

Be part of a company where your growth is just as important as the systems you work on.

About the opportunity

Due to our continued growth, we are looking to employ a full time Service Scheduler & Administration based in beautiful Sydney Olympic Park.

This role will suit an experienced coordinator who has demonstrated experience in a fast‑paced service orientated business.

You will have experience in

• Coordinating customer sites for routine testing
• Booking service call outs and break downs
• Liaising with technicians regarding availability
• Purchasing parts, materials and equipment for the team as required
• Excellent customer service both verbal and written
• Intermediate MS office skills including the use of excel
• Previous experience using an ERP system, Pronto & Uptick experience would be looked on favourably
• Monthly invoicing
• Timesheets
• Purchase orders and raising/closing jobs

To Be Successful In This Role

• Must have full working rights in Australia (mandatory)
• Fire experience and knowledge of AS1851 (advantageous)
• Some background experience with AFSS process (highly desirable)
• Ability to create and maintain strong relationships with internal/external customers
• Strong organisation and communication skills
• Ability to work as part of a team or autonomously
• Multitask and well organised
• Ability to meet deadlines and work under pressure
• Strong attention to detail.
• A pro‑active approach to the required duties of the role, and outside the role

What you will get in return

• Consistent support from management
• Working for a reputable and well‑established leader in the building services field
• Career development, training and growth opportunities within the Group

This is an excellent opportunity for an experienced Service Scheduler to join a well‑regarded, enthusiastic and respected organisation. An attractive remuneration package, in line with your experience and expertise, will be offered. You must have full working rights in Australia to be considered.

For any questions about your application, contact [e-mail].