Schedule & Client Liaison Assistant

SET2 Group Pty Ltd; City of Melbourne; On-site; AUD 50,000 - 60,000; Full time

Job summary

SET2 Group Pty Ltd in Melbourne is hiring a Scheduling & Client Liaison Assistant to support field operations and customer service.

You will manage calendars, coordinate with office and contractors, contact clients to confirm visits, and handle basic admin tasks to keep service visits running smoothly.

The ideal candidate is highly organized with strong communication, reliability, and the ability to prioritise tasks in a fast paced environment.

Qualifications

• Excellent communication across phone, in person, and email.
• Strong organisational and time management skills.
• Comfortable coordinating with multiple parties.
• Reliable and self-motivated.
• Experience in customer service or scheduling is a plus.

Responsibilities

• Schedule appointments and coordinate calendars.
• Contact clients to confirm or reschedule service visits.
• Liaise between office manager and contractors to ensure smooth operations.
• Assist with basic administrative duties as needed.

Skills

Excellent communication

Organisational skills

Time management

Multi-party coordination

Reliability & motivation

Customer service scheduling (bonus)

Job description

Join our maintenance business as a Scheduling & Client Liaison Assistant. You will manage scheduling and coordination tasks while liaising between office and field teams to ensure smooth operations.

Key responsibilities

• Schedule appointments and coordinate calendars
• Contact clients to confirm or reschedule service visits
• Liaise between office manager and contractors to ensure smooth operations
• Assist with basic administrative duties as needed

About you

• Excellent communication skills (phone, in person and email)
• Strong organisational and time management skills
• Comfortable coordinating with multiple parties
• Reliable and self-motivated
• Experience in customer service or scheduling a bonus

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