Scaffold Business Development & Operations Manager

All Access Hire Pty Ltd; Gold Coast City; On-site; AUD 90,000 - 100,000; Full time

Benefits offered by this job

Company vehicle provided

Permanent full-time position

Paid leave entitlements

Growth into management role

Job summary

All Access Scaffold, part of All Access Hire, seeks a hands-on Business Development & Operations Manager for its scaffold division in Yatala, QLD. You’ll manage customers, coordinate projects and drive growth across the business with the Directors, taking ownership and expanding responsibilities over time.

The role combines customer management, business development, quoting, contracts and daily operations in a permanent full-time position with real career progression and KPIs.

Qualifications

• Experience in business development, customer management, hire coordination, operations or a similar role.
• Strong relationship-building with builders, contractors and clients.
• Ability to manage quotes, contracts and multiple jobs.

Responsibilities

• Build strong relationships with builders, contractors and clients from enquiry to job completion.
• Identify new opportunities and grow the scaffold customer base.
• Prepare and follow up quotes, coordinate contract requirements and communicate with customers.
• Assist Directors with scheduling, hire coordination and daily operations.
• Liaise with customers and operations to ensure projects run smoothly and on time.
• Work toward KPIs and identify efficiency improvements.

Skills

Business development

Customer management

Contract coordination

Operations management

Problem solving

Time management

Independence

Communication

Tools

Quoting systems

Business software

Job description

Scaffold Business Development & Operations Manager

Are you a hands-on professional who enjoys managing customers, coordinating projects and helping a business grow?

All Access Scaffold, part of All Access Hire, is looking for a motivated Business Development & Operations Manager to join our growing scaffold division in Yatala.

This is a varied, hands-on role combining customer management, business development, contract coordination and day-to-day operations.

Working directly with our Directors, you'll be involved in the entire process, from initial customer enquiries and quoting through to coordinating jobs and managing projects to completion.

We're looking for a capable all-rounder who enjoys working with customers, solving problems and taking ownership, with the opportunity to grow into a key management role within the business.

What's in It for You?

• $90,000-$100,000 base salary + superannuation
• Performance-based bonuses linked to agreed KPIs
• Company vehicle provided
• Permanent full-time position with paid leave entitlements
• Work directly with the Directors and gain hands-on experience across all areas of the scaffold business
• Varied role combining customer management, business development and operations
• Opportunity to take on greater responsibility as you develop within the business
• Join an established equipment hire company servicing Southeast Queensland

The Role

You'll play a key role in the day-to-day success and continued growth of our scaffold division, managing customer relationships and supporting projects from start to finish.

Your responsibilities will include:

• Customer Management: Build strong relationships with builders, contractors and existing clients, managing their requirements from initial enquiry through to job completion.
• Business Development: Identify new opportunities, generate enquiries and help grow our scaffold customer base.
• Quoting & Contracts: Prepare and follow up quotes, coordinate contract requirements and manage customer communications.
• Operations & Coordination: Work alongside the Directors to assist with scheduling, scaffold hire coordination and daily operational requirements.
• Project Management: Liaise with customers and the operations team to ensure jobs are organised, requirements are communicated and projects run smoothly.
• Business Performance: Work towards agreed KPIs while identifying opportunities to improve efficiency, customer service and revenue.
• Daily Planning: Independently manage your schedule, prioritise tasks and balance customer enquiries, business development and operational responsibilities.

You’ll initially work closely with the Directors, who will continue overseeing operations, while you develop the knowledge and experience to take on broader responsibilities across the business.

What We're Looking For

We're looking for someone who is organised, commercially minded and comfortable getting involved in different areas of the business.

You’ll bring:

• Experience in business development, customer management, hire coordination, operations or a similar role
• Confidence dealing with customers, managing enquiries and building long-term relationships
• Strong organisational skills and the ability to manage multiple jobs and priorities
• A practical, solutions-focused approach to day-to-day challenges
• Good computer skills, including email, quoting and business management systems
• A professional presentation and confident communication style
• The ability to work independently, take initiative and manage your time effectively
• A willingness to learn and become involved in all aspects of the scaffold business

Highly Regarded:

• Experience in scaffolding, equipment hire or the construction industry
• Previous experience coordinating jobs, managing contracts or supporting daily operations
• An understanding of construction projects and contractor requirements

About Us

All Access Scaffold, part of All Access Hire, provides scaffolding solutions for residential, commercial and industrial projects across Southeast Queensland.

From mobile scaffold towers to aluminium and steel scaffolding systems, we offer complete solutions, including delivery, installation and dismantling.

As we continue to grow, we're looking for someone who can build strong customer relationships, contribute to daily operations and help take our scaffold division to the next level.