SAP SuccessFactors ECP Technical Consultant

CareCone Group; Melbourne; Remote; AUD 140,000 - 180,000; Full time

Job summary

CareCone Group is seeking a SAP SuccessFactors Employee Central Payroll (ECP) Technical Consultant to support the payroll team with a focus on New Zealand payroll and coverage across geographies. You will act as the SME for ECP, maintain production environments, and support transports and data integrity.

The role requires deep ABAP skills, ITIL/DevOps/SAFe knowledge, and strong collaboration to ensure compliant, timely payroll processing across multiple regions.

Qualifications

• Hands-on configuration and operational management of SAP SuccessFactors ECP.
• Strong knowledge of New Zealand payroll operations and compliance.
• Experience supporting complex payroll environments with accuracy and security.
• Experience with ECP transports and production change support.
• Strong ABAP skills to investigate and resolve payroll or integration issues.
• Familiarity with ITIL, DevOps, SAFe or Agile practices.
• Excellent communication and collaboration skills.

Responsibilities

• Act as SME for SAP SuccessFactors Employee Central Payroll (ECP), with a strong focus on NZ payroll.
• Maintain and support SAP SuccessFactors production and standby environments.
• Support payroll processing activities, including issue resolution, configuration changes, data integrity, transports, and production support.
• Work as part of a global team supporting payroll operations across geographies, with strong NZ payroll accountability.
• Provide on-call or out-of-hours support during payroll finalisation and runs when required.

Skills

SAP SuccessFactors ECP

New Zealand payroll

ABAP debugging

ITIL/DevOps/Agile

Data integrity management

On-call support

Education

SAP SuccessFactors certification

Payroll certifications (CPP/CPT)

ITIL/DevOps/SAFe certification

Tools

ABAP

ECP transports

DevOps tools

Job description

Role: SAP SuccessFactors ECP Technical Consultant

Location: Anywhere in New Zealand or in AUS

Job Description:

Purpose of the role

The primary purpose of this role is to support the Payroll Team and SAP SuccessFactors, with a specific focus on New Zealand payroll and the ability to provide support across other geographies where required.

Key responsibilities

• Act as the subject matter expert for SAP SuccessFactors Employee Central Payroll (ECP), with a strong focus on New Zealand payroll.
• Maintain and support SAP SuccessFactors production and standby environments, ensuring systems remain stable, accurate, secure, and available.
• Support payroll processing activities, including issue resolution, configuration changes, data integrity, transports, and production support.
• Work as part of a global team supporting payroll operations across multiple geographies, while maintaining strong local accountability for New Zealand payroll requirements.
• Provide on-call or out-of-hours support during critical payroll finalisation and payroll run periods when required.

Mandatory knowledge, skills and experience

• Strong technical proficiency in SAP SuccessFactors Employee Central Payroll (ECP), including hands‑on configuration, support, troubleshooting, and operational management.
• Deep understanding of New Zealand payroll operations, payroll compliance requirements, and payroll processing practices.
• Experience supporting complex payroll environments where accuracy, timeliness, security, and regulatory compliance are critical.
• Experience with payroll configuration, system configuration, data integrity management, ECP transports, and production change support.
• Strong ABAP skills, including the ability to investigate, debug, and resolve payroll or integration‑related issues.
• Solid understanding of ITIL, DevOps, SAFe or Agile ways of working, including incident, problem, change, release, and operational support disciplines.
• Effective communication, collaboration, time management, adaptability, and attention to detail.

Desirable knowledge, skills and experience

• Experience across broader SAP SuccessFactors modules beyond Employee Central Payroll.
• Experience with solution implementation, upgrades, releases, testing, and adherence to industry best practice.
• Understanding of enterprise technology standards, operating frameworks, controls, and governance expectations.
• Understanding of HR business processes and how payroll integrates with broader HR data and employee lifecycle activity.
• Experience working in a regulated, business-critical, or financial services environment.

Qualifications

• SAP SuccessFactors or SAP Payroll certification is preferred.
• Certified Payroll Technician (CPT) or Certified Payroll Practitioner (CPP) is advantageous.
• ITIL, DevOps, or Scaled Agile certification is advantageous.