Sample Services Specialist — Field & Lab Operations

ALS; Brisbane; Hybrid; AUD 60,000 - 80,000; Full time

Job summary

ALS in Brisbane is seeking a Sample Services Officer to support environmental laboratory operations. The role blends on-site work at our Stafford site with regular field or road duties across Southeast Queensland, including sample receipt, freight coordination and client service.

The position is full-time and permanent, with hours Monday–Friday 9:30am–5:45pm. You will process samples, maintain records, and assist with outgoing shipments while ensuring safety and accuracy across all tasks.

Qualifications

• Positive, responsive customer focus and a professional attitude.
• Driver’s licence is essential.
• Superior attention to detail and a commitment to high-quality work.
• Ability to process multiple concurrent requests efficiently and accurately.
• Understanding of laboratory safety and chemical hazards.
• Excellent communication, organisational and time management skills.
• Ability to absorb and retain high levels of information.
• Forklift licence is desirable but not essential.

Responsibilities

• Greeting clients dropping off samples.
• Receive deliveries and register client samples.
• Ensuring phone calls and emails are answered promptly and professionally.
• Arrange couriers and prepare freight for dispatch.
• Sample collection across Southeast Queensland.
• Ensure sample deliveries and COC’s are reviewed/triaged, labelled and distributed within designated timeframes and according to client needs and approved sample receipt procedures.
• Maintain accurate records of incoming and outgoing shipments
• Manual handling up to 10kg loads.
• Maintain sample storage and disposal by following safe work practices.
• Use a forklift to load and unload cages.

Skills

Driver's licence

Forklift licence

Customer service

Attention to detail

Communication

Time management

Lab safety awareness

Multitasking

Job description

ALS in Brisbane is seeking a Sample Services Officer to support environmental laboratory operations. The role blends on-site work at our Stafford site with regular field or road duties across Southeast Queensland, including sample receipt, freight coordination and client service.

The position is full-time and permanent, with hours Monday–Friday 9:30am–5:45pm. You will process samples, maintain records, and assist with outgoing shipments while ensuring safety and accuracy across all tasks.