Sample Receipt Officer

LabRulez; Australia; Teletrabalho; AUD 30 000 - 39 000; Tempo integral

Resumo da oferta

ALS Environmental Division in Smithfield is seeking a highly organised Sample Receipt Officer to be the first point of contact in a busy lab. You’ll receive, sort, and register samples, liaise with clients, and ensure smooth sample distribution.

The role involves phone and email inquiries, with strong attention to detail and a customer-focused mindset. TAFE or university qualifications are a plus but not essential.

Qualificações

• Genuine interest in the science industry.
• Customer-focused with proactive communication.
• Strong attention to detail and commitment to quality.
• Ability to handle multiple requests efficiently and accurately.
• Good communication, organisational and time management skills.
• Willingness to learn and retain information.

Responsabilidades

• Receiving, sorting and registering samples.
• Liaising with clients and handling phone/email inquiries.
• Allocating batch numbers and updating sample paperwork.
• Organising dispatch and receipt of freight and samples.
• Maintaining accurate records and proper storage in the lab.

Conhecimentos

Attention to detail

Customer service

Communication

Time management

Learning agility

Formação académica

TAFE or University qualifications

Descrição da oferta de emprego

Administrative Assistant, Sample collector

ALS is a global leader in testing, providing comprehensive testing solutions to clients in a wide range of industries around the world. Using advanced technologies and innovative methods, we help our clients leverage data-driven insights for a safer and healthier world.

Our people are the heart of our business, driving testing solutions and innovations to solve complex challenges and create lasting value for our clients. But most importantly, our people care – for each other and for the work we do. With over 20,000 team members across 70 countries, you’ll be part of a global network. Learn more about what makes our workplace great here.

At ALS, we encourage you to dream big.

When you join us, you’ll be part of a global team harnessing the power of scientific testing and data-driven insights to build a healthier future.

Sample Receipt Officer

About the Role

The ALS Environmental Division in Smithfield are seeking a highly organizedSample Receipt Officerto be the first point of contact in our busy lab. In this role, you’ll be responsible for receiving, sorting, and registering samples, liaising with clients, and ensuring smooth sample distribution.

You’ll also handle phone and email inquiries while maintaining accurate records. Ideal candidates have strong attention to detail, great communication skills, and a customer-focused mindset. TAFE or university qualifications are a plus but not essential.

We have 2 permanent afternoon shift positions available, shift times are from 3pm-11:15pm Monday to Friday.

The day to day

• Allocating batch numbers to samples.


• Ensuring Senior Chemists and Section Team Leaders are aware of urgent samples or anomalous occurrences.


• Organising dispatch and receipt of freight (bottle orders and samples);


• Communicating with other ALS laboratories regarding ambiguities in sample paperwork or the condition of the samples received.


• Preparing sample receipt advice forms.


• Dispatching subcontracted samples and returning samples where requested by the customer;


• Updating all relevant paperwork including the customer fax or email - back COC for customer specified changes after informing Senior Chemists.


• Photocopying the original COC and all relevant information as soon as possible for appropriate distribution.


• Preparing samples; including sub-sampling, compositing as directed by customer or Customer Service.


• Placing samples in the cool room in the appropriate order after they have been logged.


• Maintaining sample fridge and other sample store areas.


• Organise timely sample storage and disposal of samples.


• Composing sample numbers and flow figures.


• Maintaining records of eskies dispatched and received.


• Ensure any special customer / project requirements are met.


• Other duties as requested relating to this position.

The Essentials:

• A genuine interest in the Science industry


• Positive and responsive with a customer focus to deliver professional and quality service.


• Superior attention to detail and a commitment to high quality work


• Ability to process multiple concurrent requests efficiently and accurately


• An understanding of laboratory safety and chemical hazards would be beneficial but not critical


• Excellent communication, organisational and time management skills


• Ability to learn and retain high levels of information

Working at ALS

The ALS team is a diverse and dedicated community united by our passion to make a difference in the world.

Our values are important to us, and shape how we work, how we treat each other and how we recognise excellence.

At ALS, you’ll be supported to develop new skills and reach your full potential. We invest in our people with programs and opportunities that help you build a diverse career with us.

We want everyone to have a safe, flexible and rewarding career that makes a positive impact on our people, the planet and our communities.

Everyone Matters

ALS is proud to be an equal opportunity employer and is committed to fostering an inclusive work environment where the strengths and perspectives of each employee are both recognised and valued.

ALS also welcomes applications from people with all levels of ability. Reasonable adjustments to support candidates throughout the recruitment process are available upon request.

To be eligible to work at ALS you must be a Citizen or Permanent Resident of the country you are applying for, or either hold or be able to obtain, a valid working visa.