Sample Receipt Officer

ALS Global; Brisbane; On-site; AUD 55,000 - 70,000; Full time

Job summary

ALS Environmental Division in Stafford is seeking a highly organised Sample Receipt Officer. You will be the first contact in the busy lab, receiving, sorting and registering samples, liaising with clients and maintaining precise records.

TAFE or university qualifications are a plus but not essential. This permanent, full-time role runs Monday to Friday, roughly 8:00am–4:15pm, with responsibilities spanning dispatch, paperwork updates, and fielding inquiries.

Qualifications

• Strong attention to detail and accuracy in data entry.
• Excellent communication skills for client liaison.
• Ability to manage multiple tasks in a busy lab environment.

Responsibilities

• Receive, sort and register samples with accurate logging.
• Liaise with clients via phone and email and handle inquiries.
• Maintain records and paperwork; organize dispatch and receipt of samples.
• Organise storage, sub-sampling and disposal of samples as required.
• Ensure urgent samples are flagged to Senior Chemists and team leaders.

Skills

Attention to detail

Customer service mindset

Clear communication

Education

TAFE or university qualifications (desirable)

Tools

MS Office Suite

Job description

At ALS, we encourage you to dream big.When you join us, you’ll be part of a global team harnessing the power of scientific testing and data-driven insights to build a healthier future.About the RoleThe ALS Environmental Division in Stafford are seeking a highly organised Sample Receipt Officer to be the first point of contact in our busy lab. In this role, you’ll be responsible for receiving, sorting, and registering samples, liaising with clients, and ensuring smooth sample distribution.You’ll also handle phone and email inquiries while maintaining accurate records. Ideal candidates have strong attention to detail, great communication skills, and a customer-focused mindset. TAFE or university qualifications are a plus but not essential.This is a permanent, fulltime position working Monday to Friday, approx. 8:00am to 4:15pmThe Day to Day:Allocating batch numbers to samples.Ensuring Senior Chemists and Section Team Leaders are aware of urgent samples or anomalous occurrences.Organising dispatch and receipt of freight (bottle orders and samples);Communicating with other ALS laboratories regarding ambiguities in sample paperwork or the condition of the samples received.Preparing sample receipt advice forms.Dispatching subcontracted samples and returning samples where requested by the customer.Updating all relevant paperwork including the customer fax or email - back COC for customer specified changes after informing Senior Chemists.Preparing all relevant information as soon as possible for appropriate distribution.Preparing samples; including sub-sampling, compositing as directed by customer or Customer Service.Placing samples in the cool room in the appropriate order after they have been logged.Maintaining sample fridge and other sample store areas.Organise timely sample storage and disposal of samples.Composing sample numbers and flow figures.Maintaining records of eskies dispatched and received.Ensure any special customer / project requirements are met.Other duties as requested relating to this position.The Essentials:A genuine interest in the Science industryTAFE or university qualifications desirable but not essential.Positive and responsive with a customer focus to deliver professional and quality service.Superior attention to detail and a commitment to high-quality workStrong computer skills including MS Office suiteAbility to process multiple concurrent requests efficiently and accuratelyAn understanding of laboratory safety and chemical hazards would be beneficial but not criticalExcellent communication, organisational and time management skillsAbility to learn and retain high levels of information.Working at ALSThe ALS team is a diverse and dedicated community united by our passion to make a difference in the world.Our values are important to us, and shape how we work, how we treat each other and how we recognise excellence.At ALS, you’ll be supported to develop new skills and reach your full potential. We invest in our people with programs and opportunities that help you build a diverse career with us.We want everyone to have a safe, flexible and rewarding career that makes a positive impact on our people, the planet and our communities.Everyone MattersALS is proud to be an equal opportunity employer and is committed to fostering an inclusive work environment where the strengths and perspectives of each employee are both recognised and valued.ALS also welcomes applications from people with all levels of ability. Reasonable adjustments to support candidates throughout the recruitment process are available upon request.EligibilityTo be eligible to work at ALS you must be a Citizen or Permanent Resident of the country you are applying for, or either hold or be able to obtain, a valid working visa.How to applyPlease apply on-line and provide a resume & cover letter that best demonstrate your motivation and ability to meet the requirements of this role.