Sample Receipt Officer

LabRulez; Gold Coast City; Remote; AUD 48,000 - 64,000; Full time

Job summary

ALS is a global leader in testing and data-driven insights, seeking a Sample Receipt Officer in the Environmental Risk Services division in Yatala to support a busy laboratory. The role focuses on incoming and outgoing samples, ensuring testing requirements are met and documentation is accurate.

This fast-paced position involves unpacking and sorting samples, labeling, liaising with clients, and coordinating freight pickups.

Qualifications

• Positive, responsive customer focus and quality service attitude.
• Superior attention to detail and commitment to high-quality work.
• Ability to handle multiple requests efficiently and accurately.
• Understanding of laboratory safety and chemical hazards.
• Excellent communication, organisational and time management skills.

Responsibilities

• Receive clients’ deliveries and confirm samples meet testing requirements.
• Process incoming samples, including sorting and labeling for the lab.
• Read and understand client documentation.
• Organise and follow up freight pick-ups for internal and interstate samples.
• Liaise with clients regarding sample submissions.
• Maintain filing systems and documentation.
• Maintain a high standard of occupational health and safety.

Skills

Customer service mindset

Attention to detail

Organisational skills

Time management

Excellent communication

Job description

Administrative Assistant, Sample collector

ALS is a global leader in testing, providing comprehensive testing solutions to clients in a wide range of industries around the world. Using advanced technologies and innovative methods, we help our clients leverage data-driven insights for a safer and healthier world.

Our people are the heart of our business, driving testing solutions and innovations to solve complex challenges and create lasting value for our clients. But most importantly, our people care – for each other and for the work we do. With over 20,000 team members across 70 countries, you’ll be part of a global network. Learn more about what makes our workplace great here.

At ALS, we encourage you to dream big.

When you join us, you’ll be part of a global team harnessing the power of scientific testing and data-driven insights to build a healthier future.

Sample Receipt Officer

The day to day:

The Environmental Risk Services division inYatala are looking for a new staff member for a SampleReceipt Officerrole to join a well-established team. This role is primarily focused on incoming and outgoing goods to support the success and efficiency of our commercial laboratory.

This is a fast-paced and varied role that will see you unpacking and sorting with accuracy.

• Receive clients’ deliveries and confirm samples meet the testing requirements.
• Process incoming sample deliveries into the laboratory including the sorting and labelling of samples.
• Read and understand client documentation.
• Organise and follow up of freight pick-ups for internal and interstate samples.
• Liaising with clients (internal and external) regarding sample submissions
• Maintaining filing systems and documentation
• Maintaining an excellent standard of occupational health and safety

The Essentials:

• A positive, responsive customer focus and quality service attitude with a professional attitude.
• Superior attention to detail and a commitment to complete high-quality work.
• Ability to process multiple concurrent requests efficiently and accurately.
• An understanding of laboratory safety and chemical hazards.
• Excellent communication, organisational and time management skills.
• Ability to absorb and retain high levels of information.

Additionally, the following skills and interests are advantageous and desirable:

• A demonstrated interest in areas such as computer building, circuitry, automation, Excel macros, scripting, or 3D printing
• Coding or programming capability (e.g. VBA, Python, R, SQL or similar)
• Exposure to or interest in robotics, AI, process automation or digital optimisation

Working at ALS

The ALS team is a diverse and dedicated community united by our passion to make a difference in the world.

Our values are important to us, and shape how we work, how we treat each other and how we recognise excellence.

At ALS, you’ll be supported to develop new skills and reach your full potential. We invest in our people with programs and opportunities that help you build a diverse career with us.

We want everyone to have a safe, flexible and rewarding career that makes a positive impact on our people, the planet and our communities.

Everyone Matters

ALS is proud to be an equal opportunity employer and is committed to fostering an inclusive work environment where the strengths and perspectives of each employee are both recognised and valued.

ALS also welcomes applications from people with all levels of ability. Reasonable adjustments to support candidates throughout the recruitment process are available upon request.

To be eligible to work at ALS you must be a Citizen or Permanent Resident of the country you are applying for, or either hold or be able to obtain, a valid working visa.