Sample Receipt Officer

ALS Environmental Risk Services (Australia) Pty Ltd; Gold Coast City; On-site; AUD 52,000 - 65,000; Full time

Job summary

ALS Environmental Risk Services (Australia) Pty Ltd in Yatala is seeking a motivated Sample Receipt Officer to join our established laboratory team. You will manage incoming and outgoing samples, ensuring correct labelling, documentation and timely processing to support testing workflows.

The role emphasizes accuracy, safety, and strong communication with internal and external clients. A proactive attitude and attention to detail are essential to excel in this fast-paced environment.

Qualifications

• Positive, responsive customer focus and quality service attitude.
• Superior attention to detail and commitment to high-quality work.
• Ability to manage multiple requests efficiently and accurately.
• Understanding of laboratory safety and chemical hazards.
• Excellent communication, organisational and time management skills.

Responsibilities

• Receive clients’ deliveries and confirm samples meet testing requirements.
• Process incoming sample deliveries into the laboratory, including sorting and labelling of samples.
• Read and understand client documentation.
• Organise and follow up freight pickups for internal and interstate samples.
• Liaise with clients regarding sample submissions.
• Maintain filing systems and documentation.
• Perform general housekeeping duties.
• Maintain an excellent standard of occupational health and safety.

Skills

Customer focus

Attention to detail

Communication

Time management

Organisational skills

Tools

Excel macros

Scripting

VBA

Python

SQL

Job description

At ALS, we encourage you to dream big. When you join us, you’ll be part of a global team harnessing the power of scientific testing and data-driven insights to build a healthier future.

The day to day:

The Environmental Risk Services division in Yatala are looking for a new staff member for a Sample Receipt Officer role to join a well-established team. This role is primarily focused on incoming and outgoing goods to support the success and efficiency of our commercial laboratory. This is a fast-paced and varied role that will see you unpacking and sorting with accuracy.

• Receive clients’ deliveries and confirm samples meet the testing requirements.
• Process incoming sample deliveries into the laboratory including the sorting and labelling of samples.
• Read and understand client documentation.
• Organise and follow up of freight pick-ups for internal and interstate samples.
• Liaising with clients (internal and external) regarding sample submissions
• Maintaining filing systems and documentation
• Perform general housekeeping duties.
• Maintaining an excellent standard of occupational health and safety

The Essentials:

• A positive, responsive customer focus and quality service attitude with a professional attitude.
• Superior attention to detail and a commitment to complete high-quality work.
• Ability to process multiple concurrent requests efficiently and accurately.
• An understanding of laboratory safety and chemical hazards.
• Excellent communication, organisational and time management skills.
• Ability to absorb and retain high levels of information.

Additionally, the following skills and interests are advantageous and desirable:

• A demonstrated interest in areas such as computer building, circuitry, automation, Excel macros, scripting, or 3D printing
• Coding or programming capability (e.g. VBA, Python, R, SQL or similar)
• Exposure to or interest in robotics, AI, process automation or digital optimisation
• Working at ALS

Working at ALS

The ALS team is a diverse and dedicated community united by our passion to make a difference in the world. Our values are important to us, and shape how we work, how we treat each other and how we recognise excellence. At ALS, you’ll be supported to develop new skills and reach your full potential. We invest in our people with programs and opportunities that help you build a diverse career with us. We want everyone to have a safe, flexible and rewarding career that makes a positive impact on our people, the planet and our communities. Everyone Matters ALS is proud to be an equal opportunity employer and is committed to fostering an inclusive work environment where the strengths and perspectives of each employee are both recognised and valued. ALS also welcomes applications from people with all levels of ability. Reasonable adjustments to support candidates throughout the recruitment process are available upon request.

Eligibility

To be eligible to work at ALS you must be a Citizen or Permanent Resident of the country you are applying for, or either hold or be able to obtain, a valid working visa.