Salesforce Vlocity Developer / Engineer

CareCone Group; City of Melbourne; On-site; AUD 140,000 - 170,000; Full time

Job summary

CareCone Group in Australia is seeking an experienced Senior Salesforce Communications Cloud (Vlocity) Developer to design, build, and implement scalable solutions across telecom processes such as product catalog, order management, and guided selling.

The role focuses on OmniStudio development, CPQ optimization, and seamless data integration with OSS/BSS, billing, and ERP systems, ensuring end-to-end customer experiences and reliable production support.

Qualifications

• Experience designing and implementing Salesforce Communications Cloud (Vlocity) solutions for telecom.
• Knowledge of OmniStudio components such as FlexCards, OmniScripts, and DataRaptors.
• Experience integrating Salesforce with OSS/BSS, billing and ERP systems.

Responsibilities

• Develop and customize components using OmniStudio tools (FlexCards, OmniScripts, DataRaptors, Integration Procedures, Vlocity Cards).
• Implement and optimize CPQ processes, including product catalogs, pricing logic, and rules.
• Configure EPC and Order Management to streamline service activation and delivery.
• Integrate Communication Cloud with external systems (OSS/BSS, billing, ERP) via Salesforce APIs.
• Ensure data flow between Salesforce and telecom back-end systems.
• Collaborate with analysts, product owners, and architects to translate requirements into scalable designs.
• Participate in code reviews, QA testing and deployment planning.
• Support production environments with troubleshooting and long-term fixes.

Skills

Salesforce

OmniStudio

APIs

DataRaptors

Integration Procedures

CPQ

Order Management

Code reviews

Tools

OmniStudio

DataRaptors

Integration Procedures

Vlocity Cards

Salesforce APIs

Job description

Role : Salesforce Vlocity Developer / Engineer

Type of role - Permanent Position

Location : Sydney, Melbourne, Victoria, Australia

Job Description :

We are seeking an experienced Senior Salesforce Communication Engineer (Vlocity Dev) to help design, build, and implement scalable solutions within the Salesforce Communications Cloud (Vlocity) platform. This role will focus on enabling end to end digital experiences for customers in the telecom sector through product configuration, guided selling, and order management capabilities.

Key Responsibilities:

Platform Development

Develop and customize components using OmniStudio tools (FlexCards, OmniScripts, DataRaptors, Integration Procedures, Vlocity Cards).

Implement and optimize Industry specific CPQ (Configure, Price, Quote) processes, including product catalogs, pricing logic, and rules.

Configure and enhance Enterprise Product Catalog (EPC) and Order Management processes to streamline service activation and delivery.

Integration & Data Management

Integrate Communication Cloud with external systems (e.g., OSS/BSS, billing, ERP) using Salesforce APIs, DataRaptors, and Integration Procedures.

Ensure seamless data flow and synchronization between Salesforce and telecom backend systems.

Work with business analysts, product owners, and architects to translate business requirements into scalable technical designs.

Participate in code reviews, QA testing, and deployment planning.

Support production environments by troubleshooting issues and implementing long term fixes.

Interested candidate can share share their resume at [e-mail] or call me on [phone]