Salesforce Systems Administrator - Service Cloud / CI/CD / Platform Security - Fed Govt!

Hitech Asia Pacific; New South Wales; On-site; AUD 124,000 - 165,000; Full time

Job summary

Hitech Asia Pacific is seeking an experienced Salesforce Systems Administrator to join a Federal Government Agency project in Australia. You will manage, optimize, and secure large-scale Salesforce environments, supporting CI/CD pipelines, service cloud, and digital transformation initiatives.

The role offers an initial 12-month contract with a 12-month extension option and a rewarding hourly rate, with emphasis on platform security, stability, and delivery of critical government services.

Qualifications

• Salesforce Administrator Certification and experience administering enterprise environments.
• Strong knowledge of Salesforce security, roles, profiles, permissions and sharing models.
• Experience with Salesforce Service Cloud and Data Loader.
• Familiarity with Jira, Confluence, Agile and ITIL practices.

Responsibilities

• Managing and maintaining Salesforce environments to support releases, platform enhancements and business-critical initiatives.
• Executing complex Salesforce administration activities while supporting CI/CD processes and environment management.
• Troubleshooting platform issues and working with internal teams and vendor partners to resolve incidents and technical challenges.
• Maintaining platform security, documentation, standards and support processes across the Salesforce landscape.
• Supporting project delivery activities while collaborating with developers, testers, architects, business analysts and project managers.

Skills

Salesforce administration

CI/CD processes

Agile delivery

ITIL practices

Education

Salesforce Administrator Certification

Tools

Jira

Confluence

Data Loader

Job description

Salesforce Systems Administrator - Service Cloud / CI/CD / Platform Security - Fed Govt!

• Long-term 12 month contract + 12 month extension option
• Rewarding hourly rates $ supporting enterprise Salesforce platforms and digital transformation initiatives

We are seeking an experienced Salesforce Systems Administrator to join a leading Federal Government Agency. The successful Salesforce Systems Administrator will support the administration, optimisation and ongoing enhancement of a large-scale Salesforce environment, ensuring platform stability, security and successful delivery of critical business and digital services. You will be offered an initial 12 month contract with a further 12 month extension option and receive a rewarding hourly rate.

The successful Salesforce Systems Administrator will be responsible for, but not limited to:

• Managing and maintaining Salesforce environments to support releases, platform enhancements and business-critical initiatives
• Executing complex Salesforce administration activities while supporting CI/CD processes and environment management
• Troubleshooting platform issues and working with internal teams and vendor partners to resolve incidents and technical challenges
• Maintaining platform security, documentation, standards and support processes across the Salesforce landscape
• Supporting project delivery activities while collaborating with developers, testers, architects, business analysts and project managers

The successful Salesforce Systems Administrator will have:

• Salesforce Administrator Certification with demonstrated experience administering enterprise Salesforce environments
• Strong knowledge of Salesforce security and access controls including roles, profiles, permissions and sharing models
• Experience with Salesforce Service Cloud, Data Loader and related Salesforce administration tools
• Strong analytical, problem-solving and documentation skills with a focus on quality outcomes
• Experience with Jira, Confluence, Agile delivery methodologies and ITIL practices highly regarded

This is a great opportunity to work with a leading Federal Government Agency and contribute to the delivery of critical Salesforce and Digital Transformation initiatives. The successful Salesforce Systems Administrator will be offered an initial 12 month contract with a further 12 month extension option and receive a rewarding hourly rate.