Salesforce Platform Engineer: Automation & Integrations

Medibank Private Limited; City of Melbourne; Hybrid; AUD 90,000 - 120,000; Full time

Job summary

Medibank is seeking a Salesforce Engineer to join the MarTech team. You’ll build, optimise and integrate Salesforce solutions across customer, marketing and service platforms, focusing on automation and scalable platform improvements.

In a hybrid/remote role, you’ll work with an engineering lead and cross-functional teams to translate business needs into reliable technical outcomes, delivering measurable improvements for customer experiences and operational efficiency.

Responsibilities

• Building, maintaining and improving Salesforce solutions across customer, marketing and service platforms.
• Using automation tools to simplify processes, improve efficiency and create better experiences for customers and teams.
• Configuring and enhancing appointment scheduling capabilities to support complex business requirements.
• Translating business needs into practical and scalable technology solutions.
• Designing and supporting integrations between Salesforce and other business systems.
• Troubleshooting platform issues, maintaining data quality and supporting reliable day-to-day operations. Collaborating with stakeholders across marketing, technology, data and architecture teams to deliver valuable outcomes.
• Identifying opportunities to improve platform performance and introduce new capabilities that support business growth.

Job description

Medibank is seeking a Salesforce Engineer to join the MarTech team. You’ll build, optimise and integrate Salesforce solutions across customer, marketing and service platforms, focusing on automation and scalable platform improvements.

In a hybrid/remote role, you’ll work with an engineering lead and cross-functional teams to translate business needs into reliable technical outcomes, delivering measurable improvements for customer experiences and operational efficiency.