Salesforce Functional Specialist

SustainRecruit; Sydney; On-site; AUD 120,000 - 170,000; Full time

Job summary

SustainRecruit is partnering with an established Australian organisation undergoing a significant digital transformation to recruit a Salesforce Functional Specialist. The role blends Salesforce configuration with solution design and eCommerce, working with stakeholders across B2B and B2C journeys.

You will configure and optimise Salesforce Commerce Cloud, gather requirements, drive platform improvements, and support integrations across Salesforce, payments, ERP and order management, while

Qualifications

• Strong Salesforce functional/configuration experience.
• Hands-on Salesforce Commerce Cloud – B2B and/or B2C.
• Strong eCommerce and digital customer journey knowledge.
• Experience with requirements gathering and stakeholder management.
• Understanding of Salesforce architecture, data, security and integrations.
• Revenue Cloud, Apex/SOQL knowledge and Salesforce certifications are advantageous.

Responsibilities

• Configure and optimise Salesforce Commerce Cloud, including catalogues, pricing, promotions, search and checkout.
• Gather requirements and translate them into functional Salesforce solutions.
• Improve end-to-end B2B/B2C eCommerce journeys.
• Support integrations across Salesforce, payments, ERP and order management.
• Drive platform improvements, automation and customer experience.
• Work with technical teams to troubleshoot Salesforce issues.

Skills

Salesforce FC

Commerce Cloud

B2B/B2C

Stakeholder mgmt

Salesforce architecture

Apex/SOQL

Job description

An established Australian organisation undergoing significant digital transformation is looking for a Salesforce Functional Specialist to help shape and optimise its eCommerce platform.

This is a business-facing role combining Salesforce configuration, solution design and eCommerce, working closely with stakeholders and technical teams across both B2B and B2C customer journeys.

What you'll do

• Configure and optimise Salesforce Commerce Cloud, including catalogues, pricing, promotions, search and checkout
• Gather requirements and translate them into functional Salesforce solutions
• Support integrations across Salesforce, payments, ERP and order management
• Drive platform improvements, automation and customer experience
• Work with technical teams to troubleshoot Salesforce issues

An established Australian organisation undergoing significant digital transformation is looking for a Salesforce Functional Specialist to help shape and optimise its eCommerce platform.

This is a business-facing role combining Salesforce configuration, solution design and eCommerce, working closely with stakeholders and technical teams across both B2B and B2C customer journeys.

What you'll do

• Configure and optimise Salesforce Commerce Cloud, including catalogues, pricing, promotions, search and checkout
• Gather requirements and translate them into functional Salesforce solutions
• Improve end-to-end B2B/B2C eCommerce journeys
• Support integrations across Salesforce, payments, ERP and order management
• Drive platform improvements, automation and customer experience
• Work with technical teams to troubleshoot Salesforce issues

What we're looking for

• Strong Salesforce functional/configuration experience
• Hands-on Salesforce Commerce Cloud – B2B and/or B2C
• Strong eCommerce and digital customer journey knowledge
• Experience with requirements gathering and stakeholder management
• Understanding of Salesforce architecture, data, security and integrations
• Revenue Cloud, Apex/SOQL knowledge and Salesforce certifications are advantageous

A great opportunity to take ownership of an evolving Salesforce Commerce environment within an organisation investing heavily in digital transformation.