Salesforce Field Service Lightning Consultant

Talenza

Melbourne

Hybrid

AUD 156,825 - 171,585

Full time

14 days+
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Job summary

A leading digital engineering firm in Melbourne is looking for a Senior Salesforce Functional Consultant to lead a greenfield Salesforce Field Service project. The ideal candidate will have over 5 years of experience in Salesforce consulting, with a strong focus on stakeholder engagement and solution design. This role offers a daily rate of A$850-A$930, and involves a hybrid work model in Melbourne CBD.

Qualifications

  • 5+ years in Salesforce consulting, business analysis, or functional design experience.
  • Expertise in Salesforce clouds (Field Service Lightning, Sales, Service).
  • Experience across multiple end-to-end Salesforce cloud implementations.

Responsibilities

  • Engage with stakeholders to gather and document business requirements.
  • Develop process flows, wireframes, and functional documentation.
  • Recommend scalable Salesforce solutions using industry best practices.

Skills

Salesforce consulting
Business analysis
Functional design
Stakeholder engagement

Education

Relevant degree or certification

Tools

Salesforce Field Service Lightning
Sales Cloud
Service Cloud
Experience Cloud

Job description

Salesforce Field Service Lightning Consultant
Salesforce Field Service Lightning Consultant

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This range is provided by Talenza. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

A$850.00/daily - A$930.00/daily

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Practice Lead - Enterprise Applications and Architecture(Salesforce, Marketing…
  • Enterprise greenfield Salesforce FSL implementation project
  • Join a 10 person delivery team - Hybrid Dandenong
  • $850-$930 P/D - contract until end of the year with extensions


Organisation:

Our client is a known salesforce partner and is a leading provider of digital engineering services, delivering cutting-edge solutions to clients across various industries. With a focus on innovation and excellence, they empower businesses to achieve their digital transformation goals. This will be a hybrid opportunity based in Melbourne CBD.

Role:

We are seeking a highly skilled and experienced Senior Salesforce Functional Consultant to join our Melbourne-based team and play a key role in a greenfield Salesforce Field Service (FSL) implementation. You will be joining a10-person delivery team, to support the rollout of the solution across the business. This is a high-impact role where you will help shape the FSL architecture from the ground up. Acting as a consultant, you will bridge the gap between business stakeholders and technical teams, ensuring Salesforce solutions are scalable, aligned to strategic objectives, and deliver measurable value across regions.

Responsibilities:

  • Requirement Gathering & Analysis: Engage with stakeholders through discovery calls to gather and document business requirements, analyse processes, and translate them into functional specifications.
  • Documentation: Develop process flows, wireframes, and functional documentation. Write and manage EPICs and user stories throughout the project lifecycle.
  • Solution Design: Recommend scalable Salesforce solutions using industry best practices, including configuration of permissions, workflows, and third-party integrations. Conduct gap analyses and propose fit-for-purpose solutions.
  • Implementation & Configuration: Configure Salesforce products including Sales, Service, and Experience Cloud. Support platform customisation and collaborate closely with developers on technical solutions.
  • Testing & Deployment: Review test cases, assist with user acceptance testing (UAT), and support post-deployment troubleshooting and enhancements.
  • Stakeholder Collaboration: Lead client workshops and presentations. Provide regular project updates and guide stakeholders through Salesforce platform capabilities and best practices.

You will have:

  • 5+ years in Salesforce consulting, business analysis, or functional design experience
  • Expertise in Salesforce clouds (Field Service Lightning (FSL), Sales, Service, Experience).
  • Experience across multiple end-to-end Salesforce cloud implementations from discovery, solution design, build and post implementation support
  • Previous greenfield FSL implementation in an Enterprise environment
  • Experience with FSL Architecture data model and mobile configuration highly advantageous
  • Must able to work in a hybrid capacity in Melbourne CBD
Seniority level
  • Seniority level
    Mid-Senior level
Employment type
  • Employment type
    Full-time
Job function
  • Job function
    Information Technology
  • Industries
    Technology, Information and Internet

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