Salesforce Functional Consultant

Talenza; Melbourne; On-site; AUD 129,000 - 132,000; Full time

Job summary

A leading professional services firm in Melbourne is seeking a Salesforce Functional Consultant. In this role, you will design user-focused solutions, advise clients on Salesforce features, and collaborate with various stakeholders. The ideal candidate will have over 3 years of experience in Salesforce implementation and a passion for user-centric design. The position offers a competitive salary and is full-time.

Qualifications

• 3+ years' experience in Salesforce platform implementation and configuration.
• Consulting background preferred.
• Baseline Clearance is highly advantageous.

Responsibilities

• Advise clients on 'what's possible' using out-of-the-box Salesforce features.
• Design capability maps, business process flows, user journeys, and wireframes.
• Configure Salesforce functionality aligned with best practices.

Skills

Salesforce platform implementation

Designing customer journeys

Business process flows

Strong communication skills

User-centric design

Job description

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This range is provided by Talenza. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

A$129,000.00/yr - A$132,000.00/yr

Direct message the job poster from Talenza

Enterprise Application Recruiter | Let's talk about #Salesforce #ServiceNow #Dynamics365 Opportunities!

Organisation:

Join one of Australia's Big 4 professional services firms, known for its innovation, enterprise-grade Salesforce programs, and collaborative culture. With a strong focus on delivering impact through technology, this team supports a wide range of industries from Education to Financial Services and the Public Sector through both Salesforce Implementation and Application Managed Services (AMS).

Role:

As a Salesforce Functional Consultant, you'll be responsible for designing user-focused, scalable solutions that deliver measurable business value. This role blends functional design, stakeholder collaboration, and hands-on configuration. You'll act as a trusted advisor helping clients adopt best practices, drive user adoption, and shape future-state experiences.

You'll work across both AMS and project delivery, collaborating with architects, developers, SMEs, and change managers to translate business needs into functional solutions.

You will:

• Advise clients on "what's possible" using out-of-the-box Salesforce features
• Design capability maps, business process flows, user journeys, and wireframes
• Gather and prioritise business requirements and user stories with SMEs
• Configure Salesforce functionality aligned with best practices
• Run demos, build prototypes, and lead functional workshops
• Conduct unit testing and support quality assurance
• Support change teams to drive adoption and enablement

You will have:

• 3+ years' experience in Salesforce platform implementation and configuration
• Strong communication skills to engage both technical and business stakeholders
• Experience designing customer journeys and business process flows
• Passion for user-centric design and business transformation
• Consulting background preferred
• Baseline Clearance is highly advantageous

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Consulting, Engineering, and Information Technology

• Industries

  Software Development

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