Sales Team Lead

Personify Care; Adelaide; On-site; AUD 180,000 - 240,000; Full time

Job summary

Personify Care is a leading digital health SaaS company transforming hospital engagement and care delivery across Australia. We seek a Sales Team Lead to own the full sales cycle for enterprise opportunities in public and private hospital networks, while scaling the national sales team.

You will build a robust, self-sourced pipeline, navigate multi-stakeholder procurement, and close strategic deals with hospital networks, health systems, and LHDs/LHNs.

Qualifications

• 5+ years of enterprise B2B SaaS sales experience.
• Experience selling into Australian public sector organisations.
• Consistent track record of meeting or exceeding quota in an enterprise sales environment.
• Excellent executive communication and presentation skills with clinical/operational audiences.
• Ability to manage long, complex sales cycles (6–18 months) with multiple decision-makers.

Responsibilities

• Lead full sales cycle from discovery to close for enterprise opportunities in Australia.
• Build and maintain a robust, self-sourced pipeline through outbound activity and events.
• Perform territory planning and account mapping to prioritise targets and ensure pipeline coverage.
• Engage with C-suite, CMOs, CIOs, clinical leads, and procurement teams to win deals.
• Develop value propositions and ROI models tailored to hospital networks and health systems.
• Collaborate with marketing, product, and customer success to ensure successful delivery.

Skills

Enterprise SaaS sales

Australian public sector

Executive communication

Long sales cycles

Quota attainment

Job description

Help Australia’s leading hospitals harness digital solutions to transform patient engagement, streamline care delivery, and improve outcomes.

About Personify Care

Personify Care is a leading digital health SaaS company transforming how hospitals and health systems engage patients across the care journey. Our platform powers personalised patient communications, clinical workflows, and outcomes measurement for some of Australia's most prominent public and private health networks. We are on a mission to make every patient feel known, cared for, and supported - from pre-admission through to recovery.

The Role

We are seeking a high-performing Sales Team Lead to join our growing sales team. In this role, you will own the full sales cycle for enterprise opportunities across Australia's public and private hospital sector, alongside continuing to scale our national sales team. You will be responsible for building and managing a pipeline of qualified opportunities, navigating complex multi-stakeholder procurement processes, and closing strategic deals with hospital networks, health systems, and LHDs/LHNs.

This is a high-impact, high-autonomy role for a commercially driven individual who thrives in a consultative, solutions-led environment and is passionate about improving healthcare through technology.

Key Responsibilities

• Identify, prospect, and qualify enterprise opportunities across public hospital networks (LHDs/LHNs) and private hospital groups across Australia.
• Build and maintain a robust, self-sourced pipeline through outbound activity, conference networking, industry events, and partner referrals.
• Execute territory planning and account mapping to prioritise high-value targets and maintain adequate pipeline coverage.
• Lead the full sales cycle from discovery through to negotiation and close, including executive presentations, product demonstrations, business case development, and procurement navigation.
• Engage and influence multiple stakeholders including C-suite executives, CMOs, CNOs, CIOs, clinical leads, and procurement teams.
• Develop compelling value propositions and ROI models tailored to the clinical and operational challenges of each account.
• Work collaboratively with customer success and implementation team to ensure deals are structured for successful delivery.
• Develop deep knowledge of the Australian hospital sector, including funding models, procurement frameworks (e.g., state government tender processes), and clinical priorities.
• Represent Personify Care at industry conferences, health sector events, and relevant associations
• Partner with marketing on campaigns, case studies, and account-based initiatives to support pipeline growth.

Forecasting & Reporting

• Maintain accurate and up-to-date CRM records (Salesforce, Hubspot or equivalent), including pipeline stage, deal details, and next steps.
• Provide reliable weekly and monthly revenue forecasts to sales leadership.
• Achieve and exceed quarterly and annual ARR targets.
• Contribute ideas and feedback to improve outreach strategies, messaging, and sales processes.

People Management

• Recruit, coach, and manage a team of BDMs, setting clear quotas and performance goals while fostering a culture of accountability and growth.
• Build and execute sales strategies to meet or exceed targets across health systems, clinics, and payer organizations, maintaining an accurate pipeline and forecast.
• Partner with senior stakeholders such as clinical leaders, IT directors, and executives to understand their needs and position the platform as a solution to their operational and patient care challenges.
• Work closely with product, marketing and customer success teams to share market feedback, refine messaging, and ensure smooth handoffs from sale to implementation.

What We're Looking For

• 5+ years of enterprise B2B SaaS sales experience, with a proven track record of closing complex, high-value deals.
• Demonstrated experience selling into Australian public sector organisations
• Consistent track record of meeting or exceeding quota in an enterprise sales environment.
• Excellent executive communication and presentation skills, with the ability to engage confidently with clinical, operational, and executive audiences.
• Ability to manage long, complex sales cycles (typically 6 - 18 months) with multiple decision-makers and procurement layers.

Highly Regarded

• Demonstrated experience selling into Australian public and/or private hospitals - including navigating government procurement, tender processes, and clinical
• Strong understanding of the Australian healthcare landscape, including state health department structures, LHD/LHN governance, and private hospital group dynamics.
• Experience selling digital health, patient engagement, clinical workflow, or health IT solutions.
• Existing relationships within Australian hospital networks, health departments, or primary health networks.
• Familiarity with HL7/FHIR integration standards and EMR/EPR environments (e.g., Epic, Cerner, Dedalus).
• Experience with value-based care models, patient reported outcomes, or hospital avoidance programs.

This is an opportunity to help redefine how hospitals engage patients and deliver care.

If you’re an enterprise sales leader who knows how to navigate complex healthcare organisations, influence executive stakeholders, and turn emerging technology into measurable value, we want to hear from you.