Sales Support Specialist: Customer Success & Admin Pro

Studco Building Systems; Melbourne; Presencial; AUD 55.000 - 75.000; Tempo integral

Benefícios oferecidos por esta vaga

Training & development

Collaborative team environment

Resumo da vaga

Studco Building Systems is seeking a full-time Sales Support Specialist to join the EZConcept team in Croydon, VIC. The role focuses on supporting the sales team, handling customer inquiries, processing orders and maintaining accurate records.

You will engage with customers in person, by phone or email, providing product knowledge and tailored recommendations while upholding high standards of service. Training and career development opportunities are included.

Qualificações

• Strong communication and customer service skills.
• Excellent problem-solving ability and sound judgement.
• Confidence using Microsoft Office and managing data accurately.
• High attention to detail and a proactive, can-do approach.

Responsabilidades

• Customer contact: Respond to customer enquiries by phone, email and in person, professionally and efficiently.
• Order management: Process orders, track progress, and ensure timely delivery.
• Product knowledge: Provide accurate product information and tailored recommendations to customers.
• Administration: Maintain accurate records and support smooth day-to-day operations.
• Sales support: Assist the sales team with administrative tasks and lead generation.
• Customer experience: Identify opportunities to improve customer satisfaction and help implement changes.

Conhecimentos

Customer service

Communication

Problem solving

Attention to detail

Data management

Ferramentas

Microsoft Office

Descrição da vaga

Studco Building Systems is seeking a full-time Sales Support Specialist to join the EZConcept team in Croydon, VIC. The role focuses on supporting the sales team, handling customer inquiries, processing orders and maintaining accurate records.

You will engage with customers in person, by phone or email, providing product knowledge and tailored recommendations while upholding high standards of service. Training and career development opportunities are included.