Sales Support Specialist – Commercial

Allegion; Melbourne; On-site; AUD 40,000 - 45,000; Full time

Benefits offered by this job

Collaborative teams

Opportunities for learning and development

Employee programs focusing on wellbeing

Job summary

Join Allegion as a Sales Support Specialist – Commercial, where you'll optimize sales operations and engage directly with customers. This role involves managing administrative tasks, CRM management, and project tracking to contribute to the sales team's success in a supportive and diverse environment.

Qualifications

• Minimum 3 years demonstrated experience in a customer or sales support role.
• Proficient with Microsoft office applications (Word, Excel, Outlook, PowerPoint).
• Product and industry knowledge within the building industry is advantageous.

Responsibilities

• Undertaking administrative and office duties to assist the sales team.
• Acting as the CRM champion by managing and optimizing CRM tools.
• Maintaining regular contact with customers for project tracking and feedback.

Skills

Customer Support

CRM Management

Proficiency in Microsoft Office

Job description

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Creating Peace of Mind by Pioneering Safety and Security

At Allegion, we help keep the people you know and love safe and secure where they live, work and visit. With more than 30 brands, 12,000+ employees globally and products sold in 130 countries, we specialize in security around the doorway and beyond. Additionally, in 2024 we were awarded the Gallup Exceptional Workplace Award, which recognizes the most engaged workplace cultures in the world.

The Position

Reporting into the National Sales Manager - Commercial your primary focus will be in optimizing the Commercial Sales operations by managing administrative tasks and engaging directly with our customers.

Your Responsibilities Will Include

Undertaking administrative and office duties to allow the sales team to focus on their customer relationships

Act as the CRM champion by managing and optimizing CRM tools to develop best practices and ensuring data integrity and accuracy

Maintain regular contact with customers to track project progress, provide updates and gather feedback

Provide support to the sales team and customers during the sales process, including detailed project tracking and management

What will make you succeed in this role?

Minimum 3 years demonstrated experience in a customer or sales support role

Proficient with Microsoft office applications (Word, Excel, Outlook, PowerPoint)

Product and industry knowledge within the building industry is advantageous

What’s in it for you?

✓ Join a growing, global company with a network of resources and infrastructure

✓ Work with collaborative teams and supportive leadership

✓ Great opportunities for learning and development

✓ Access to employee programs which focus on wellbeing, engagement and training.

We Celebrate Who We Are!

Allegion is committed to building and maintaining a diverse and inclusive workplace. Together, we embrace all differences and similarities among colleagues, as well as the differences and similarities within the relationships that we foster with customers, suppliers and the communities where we live and work. Whatever your background, experience, race, color, national origin, religion, age, gender, gender identity, disability status, sexual orientation, protected veteran status, or any other characteristic protected by law, we will make sure that you have every opportunity to impress us in your application and the opportunity to give your best at work, not because we’re required to, but because it’s the right thing to do. We are also committed to providing accommodations for persons with disabilities. If for any reason you cannot apply through our career site and require an accommodation or assistance, please contact our Talent Acquisition Team.

Allegion plc, 2023 | Block D, Iveagh Court, Harcourt Road, Dublin 2, Co. Dublin, Ireland

REGISTERED IN IRELAND WITH LIMITED LIABILITY REGISTERED NUMBER 527370

Allegion is an equal opportunity and affirmative action employer

Privacy Policy

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Other

• Industries

  Appliances, Electrical, and Electronics Manufacturing

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