Sales Support Merchandise - Dorrigo, NSW

Nutrien Ag Solutions - Australia; Dorrigo Mountain; On-site; AUD 50,000 - 70,000; Full time

Benefits offered by this job

Salary package

Incentives

Learning & development

Career growth

Supportive team

Community impact

Feeding the future

Job summary

Nutrien Ag Solutions is seeking a full-time, permanent Sales Support Merchandise team member for our Dorrigo, NSW branch. The role focuses on delivering outstanding customer service in-store and over the phone, processing sales, and managing stock and warehouse duties.

You’ll bring strong communication, attention to detail and problem-solving skills, plus a current driver’s licence; forklift licence is aPlus. A positive, community-focused team culture is offered with growth opportunities.

Qualifications

• Strong customer service and communication skills.
• Excellent attention to detail.
• Problem-solving abilities and a willingness to help customers.
• Sound computer skills including Microsoft Office.
• A current driver’s licence.
• A forklift licence (or willingness to obtain one).
• Previous experience in retail, rural merchandise, customer service, warehousing or agriculture will be highly regarded, but not essential.

Responsibilities

• Providing outstanding customer service in-store and over the phone.
• Processing counter sales and customer enquiries.
• Stock control, ordering, receipting and dispatching goods.
• Maintaining a safe and well-presented store environment.
• Assisting with merchandise campaigns and product promotions.
• Loading and unloading deliveries.
• Seed mixing and general warehouse duties.
• Participating in a rotating Saturday roster.

Skills

Customer service

Communication

Attention to detail

Problem solving

Driver’s licence

Forklift licence

Tools

Microsoft Office

Job description

Why Nutrien Ag Solutions?

If you want a career that makes a difference, come work with us at Nutrien, where your purpose every day is real and impactful — Going Further for Australian farmers. We’re a local employer with a local heartbeat, backed by global resources. We’re guided by our culture of care and our core values: We put safety first. We act with integrity. We are stronger together. We deliver with excellence. We're currently seeking a full-time, permanent Sales Support Merchandise team member to join our friendly and community-focused branch in Dorrigo, NSW.

About Dorrigo

Nestled on the beautiful Northern Tablelands of New South Wales, Dorrigo offers the perfect balance of career opportunity, community connection and an exceptional country lifestyle. Known for its lush landscapes, rich agricultural heritage and stunning natural attractions, Dorrigo is an ideal location for those seeking a genuine tree change.

Living in Dorrigo means enjoying:

• A welcoming and close-knit community where people know and support one another
• A relaxed pace of life without the traffic, congestion and high living costs of larger cities
• Easy access to the breathtaking Dorrigo National Park, waterfalls, walking trails and World Heritage-listed rainforest
• A thriving agricultural region renowned for dairy, beef and mixed farming enterprises
• Convenient access to the beaches, restaurants and amenities of Coffs Harbour, just over an hour away

What You'll Do:

• Providing outstanding customer service in-store and over the phone
• Processing counter sales and customer enquiries
• Stock control, ordering, receipting and dispatching goods
• Maintaining a safe and well-presented store environment
• Assisting with merchandise campaigns and product promotions
• Loading and unloading deliveries
• Seed mixing and general warehouse duties
• Participating in a rotating Saturday roster

What You'll Bring:

• Strong customer service and communication skills
• Excellent attention to detail
• Problem-solving abilities and a willingness to help customers
• Sound computer skills including Microsoft Office
• A current driver’s licence
• A forklift licence (or willingness to obtain one)
• Previous experience in retail, rural merchandise, customer service, warehousing or agriculture will be highly regarded, but not essential.

What You'll Get:

• Competitive salary package
• Incentive opportunities
• Ongoing learning, training and development
• Opportunities for career growth across Australia's largest agribusiness network
• Supportive and collaborative team culture
• The opportunity to contribute to local agricultural communities
• Be part of a business committed to feeding the future

Are you a good match?

At Nutrien, we’re committed to Feeding the Future. As a global leader in agriculture, we go further for Australian farmers, and we believe our people are our greatest asset! Join a purpose-driven organisation where your work directly supports sustainable farming and food production.

Nutrien Ag Solutions is an equal opportunity employer committed to fostering an inclusive workplace that welcomes applicants of all ages, genders, and backgrounds. This role will remain posted until filled, and only shortlisted candidates will be contacted directly; others will be notified via email at the end of the recruitment process. To be considered, applicants must have unrestricted, ongoing working rights in Australia and may be required to complete pre-employment background checks. Please note that unsolicited CVs will not be accepted, and Nutrien Ag Solutions is not liable for any received.