Sales Support Merchandise

JAL Rural Pty Ltd; Guyra; On-site; AUD 52,000 - 72,000; Full time

Benefits offered by this job

Competitive remuneration package

Incentive opportunities

Supportive, flexible and team-oriented

Job summary

Nutrien Guyra is seeking dedicated individuals for Sales Support Merchandise in Guyra, NSW. The role covers customer service, sales support, warehouse operations, stock management, on-farm deliveries and branch administration to support customers and the wider team.

The right candidate will bring passion for agriculture, strong communication skills and a proactive, hands-on approach. Rotating Saturday roster and forklift/truck licensing may be required, with promotion potential to Merchandise

Qualifications

• Previous experience in customer service, retail, sales or merchandise environment.
• Strong communication and relationship-building skills, with the ability to provide exceptional service and develop long-term customer relationships.
• A proactive, hands-on approach and strong organisational skills.
• Excellent attention to detail and the ability to manage multiple tasks effectively.
• Sound computer skills including email and standard office software; forklift and truck licence considerations.
• Availability for rotating Saturday shifts.

Responsibilities

• Receiving, unloading, dispatching and organising incoming stock and deliveries.
• Completing on-farm deliveries and building strong relationships with local customers.
• Providing exceptional customer service through counter sales, customer enquiries and sales order processing.
• Supporting day-to-day branch administration, including stock control, ordering, invoicing and receipting.
• Assisting with inventory management, stocktakes and price checks to keep the branch running effectively.
• Preparing customer orders and helping create an organised, well-presented store environment.
• Working with the team to deliver outstanding service to customers and support branch operations.

Skills

Customer service

Retail sales

Merchandise management

Stock control

On-farm deliveries

Tools

Microsoft Excel

Word

Outlook

POS systems

Job description

If you want a career that makes a difference, then come work with us at Nutrien Guyra, where your purpose for coming to work every day is real and impactful. Our branch is locally owned and partnered with Nutrien Ag Solutions, and we pride ourselves on providing the best service to our local farming community.

We're currently seeking full-time and casual Sales Support Merchandise team members to join our friendly branch in Guyra, NSW. For the right candidate, there is the potential for promotion to Merchandise Manager.

About the role

Sales Support Merchandise is a diverse, all-rounder role suited to someone who enjoys variety, takes initiative and isn't afraid to roll up their sleeves to get the job done. No two days are the same. You'll be involved in customer service, sales support, warehouse operations, stock management, on-farm deliveries and branch administration, playing a key role in supporting both our customers and the wider team.

Key responsibilities

• Receiving, unloading, dispatching and organising incoming stock and deliveries
• Completing on-farm deliveries and building strong relationships with local customers
• Providing exceptional customer service through counter sales, customer enquiries and sales order processing
• Supporting day-to-day branch administration, including stock control, ordering, invoicing and receipting
• Assisting with inventory management, stocktakes and price checks to keep the branch running effectively
• Preparing customer orders and helping create an organised, well-presented and welcoming store environment
• Working collaboratively with the wider team to support branch operations and deliver outstanding service to customersContributing to a positive, team-focused culture where safety, respect and customer service are prioritised

About you

• A genuine passion for agriculture and supporting local farming communities
• Previous experience in a customer service, retail, sales or merchandise environment
• Strong communication and relationship-building skills, with the ability to provide exceptional service and develop long-term customer relationships
• A proactive, hands-on approach and strong organisational skills
• Excellent attention to detail and the ability to manage multiple tasks effectively
• Strong problem-solving skills, with the ability to resolve customer enquiries in a professional and timely manner
• Sound computer skills, including Microsoft Excel, Word and Outlook
• Availability to participate in a rotating Saturday morning roster
• A current driver's licence is essential (truck licence is advantageous)
• A forklift licence will be required to be obtained if not already held

• Competitive remuneration package
• Incentive opportunities
• A supportive, flexible and team-oriented workplace
• Ongoing opportunities for personal and professional development
• Contribute to an industry that plays a vital role in feeding future generations