Sales Support Coordinator — Growth & Training in a Small Team

Site Ware Direct; Shire Of Chittering; On-site; AUD 55,000 - 75,000; Full time

Benefits offered by this job

Car parking available

Small team to be part of to grow the业务

Job summary

Site Ware Direct is seeking a dedicated administrator to proactively support our Sales Team with professional customer service and efficient order processing. You will manage inquiries, process orders, and maintain the customer database with accuracy and speed.

This role requires strong MS Office skills, data entry accuracy, and experience in accounts-related tasks. A background with NetSuite is preferred to help streamline procurement and invoicing processes.

Qualifications

• Excellent computing skills; MS Office suite required.
• Accurate data entry skills and a minimum of 2 years customer service experience.
• Accounts Payable/Receivables experience or an accounting qualification.
• Experience with NetSuite is preferred.

Responsibilities

• Manage customer enquiries via phone and email; process and place orders.
• Follow up sales leads, quotes and sample drops.
• Process all customer-related admin on the same day received.
• Maintain company customer database and respond professionally to calls.

Skills

MS Office suite

Customer service

Data entry

Interpersonal communication

Fast-paced environment

Team collaboration

Education

Accounting qualification

Accounts Payable/Receivables experience

Tools

NetSuite

Job description

Site Ware Direct is seeking a dedicated administrator to proactively support our Sales Team with professional customer service and efficient order processing. You will manage inquiries, process orders, and maintain the customer database with accuracy and speed.

This role requires strong MS Office skills, data entry accuracy, and experience in accounts-related tasks. A background with NetSuite is preferred to help streamline procurement and invoicing processes.