Sales Support Administrator – Customer Service

Job Connect; Gold Coast City; On-site; AUD 51,000 - 55,000; Full time

Job summary

Job Connect is partnering with a successful building supplies company to appoint a permanent Sales Support Administrator in the Stapylton area. The role involves taking incoming calls and email orders from customers, recording communications in the internal database, and liaising to provide pricing and product updates.

The ideal candidate will have office-based administration experience, the ability to use Salesforce (bonus), and strong communication with internal manufacturers, sales teams and

Qualifications

• Office administration and customer liaison experience required.
• Experience using internal databases to process orders.
• Proficient with Microsoft Outlook, Excel, Word.

Responsibilities

• Handle incoming calls and email orders from customers.
• Record communications in internal database.
• Schedule orders in batches and coordinate with teams.
• Provide pricing and product updates to customers.

Skills

Office Admin

Customer Liaison

Phone & Email Comm

MS Office Suite

Salesforce (bonus)

Tools

Salesforce

Job description

Job Connect is partnering with a successful building supplies company to appoint a permanent Sales Support Administrator in the Stapylton area. The role involves taking incoming calls and email orders from customers, recording communications in the internal database, and liaising to provide pricing and product updates.

The ideal candidate will have office-based administration experience, the ability to use Salesforce (bonus), and strong communication with internal manufacturers, sales teams and