You will manage prospective clients throughout the sales journey, ensuring every qualified enquiry and proposal receives the attention, communication and professional follow-up it deserves. Your primary responsibility is to improve our sales conversion rate while maintaining the premium positioning and profitability of Ocean Landscapes.
Key responsibilities
- Taking ownership of qualified sales opportunities and outstanding proposals
- Building strong relationships with prospective clients and understanding their motivations, expectations and concerns
- Conducting professional proposal presentations alongside our Estimating team
- Implementing consistent, strategic follow-up processes to maximise conversions
- Confidently addressing pricing objections and competitive quotations
- Communicating the value of our workmanship, warranties, project management and concierge-level service
- Identifying buying signals and confidently asking for the sale
- Guiding clients through the decision-making process and securing signed contracts
- Maintaining an organised and accurate sales pipeline through our CRM
- Collaborating closely with the Directors, Estimator and Project Management team to ensure a seamless client experience
About you
- A proven track record in closing high-value sales
- Strong consultative selling and negotiation skills
- The confidence to handle objections without immediately offering discounts
- Exceptional communication and relationship-building abilities
- A disciplined, proactive approach to following up prospective clients
- The ability to understand client psychology and identify what drives purchasing decisions
- Experience managing a structured sales pipeline and meeting measurable targets
- High levels of accountability, initiative and personal motivation
- Professional presentation and a commitment to exceptional customer service
- Experience in residential construction, renovations, custom homes, landscaping, property or other premium high-ticket sales environments will be highly regarded
About us
Ocean Landscapes is an established premium landscape design and construction company specialising in luxury residential outdoor transformations across the Central Coast, Hunter Valley and Sydney's North Shore. We compete on quality, professionalism, reliability and the complete client experience. Our clients choose us because they value exceptional craftsmanship, clear communication, experienced project management and the peace of mind that comes from working with a trusted construction team.
- Competitive base salary plus attractive performance-based commission
- An established flow of incoming enquiries and qualified sales opportunities
- High-value residential construction projects
- No requirement for cold calling or door-to-door sales
- An experienced Estimating team responsible for preparing technical quotations
- Direct collaboration with the business owners
- The opportunity to help develop and strengthen our sales conversion systems
- Genuine career progression within an ambitious, growing company
- A professional, quality-focused team that values results and accountability