SALES REPRESENTATIVE

Carpet Call; Sydney; On-site; AUD 52,000 - 66,000; Full time

Job summary

Carpet Call is seeking aSales consultant to deliver outstanding customer service and drive sales growth in a full‑time role. You will engage customers in-store and during in-home consultations, demonstrate products, and help clients select the best solutions that fit their needs.

This role requires strong communication, a customer-centric approach, and weekend availability. Training will be provided, with opportunities for career progression within NSW and beyond.

Qualifications

• Excellent customer service and communication skills.
• Willingness to work weekends and flexible rosters.
• Retail/sales experience helpful but not required.

Responsibilities

• Engage with customers in-store and at customers' homes to understand needs and direct them to the right solutions.
• Demonstrate products and share product knowledge to help customers select ideal options.
• Strive to achieve weekly and monthly sales targets.
• Provide post-sale service and follow up on queries.
• Attend measure-and-quote appointments for in-home design consultations.

Skills

Strong communication skills

Customer service mindset

Interpersonal skills

Job description

With a history of 50 years, we are the market leaders in our industry and we need people who have a passion for customer service to join our team.

About the role

As a sales consultant at CarpetCall , you will play a vital role in delivering exceptional customer service and driving sales growth. This full-time position offers the opportunity to develop your sales skills and build lasting relationships with our customers.

What you'll be doing

Engaging with customers in store and at their homes, to understand their needs and provide direction to achieve their desired results.

Demonstrate products and present product knowledge to best help find a suitable selection.

Strive to achieve weekly and monthly sales targets.

Provide excellent post-sale customer service and follow up on customer queries

Attending measure and quotes to provide a full in home design and consultation.

We are looking for sales consultants across our divisions:

Sales experience is helpful but not a necessary.

Strong communication and interpersonal skills with the ability to build rapport with customers is needed.

All training on products and sales processes is provided.

A professional, customer-centric approach with a commitment to delivering outstanding service is what we are after.

As we are a retail business you must be able to work weekends but a flexible roster that works with your needs can be met.

About us

Carpet Call - is a leading provider of premium home furnishings, including carpets, rugs, hard flooring, window coverings and other flooring solutions. With a strong presence across NSW, we pride ourselves on our exceptional customer service, quality products, and innovative design. As a dynamic and growing company, we offer excellent opportunities for career progression and personal development.