Sales Professional

Stockland; Melbourne; On-site; AUD 70,000 - 110,000; Full time

Job summary

Stockland in Melbourne is seeking a Sales Professional to join our Land Lease Communities team, guiding customers through home and community choices with a customer-focused approach.

You will manage enquiries from first contact to deposit and settlement, building a robust sales pipeline using Salesforce and collaborating with Sales, Development, Operations and Marketing to achieve targets. A strong focus on listening, empathy and results is essential.

Qualifications

• Experience in face-to-face sales, preferably in land lease or lifestyle communities.
• Experience qualifying leads and managing a sales pipeline.
• Ability to convert enquiries to deposit and settlement.
• Strong questioning, listening and presentation skills.
• Experience with contracts, legal administration and compliance.
• Proficiency with Salesforce or similar CRM and Microsoft Office.

Responsibilities

• Guide customers through home and community decision; contribute to project sales.
• Manage enquiries from first conversation through to deposit and settlement.
• Develop referral opportunities.
• Build a sales pipeline using Salesforce and follow up opportunities.
• Collaborate with Sales, Development, Operations, Marketing and Customer Service.

Skills

Face-to-face sales

Lead qualification

Sales pipeline management

Deposit & settlement

Salesforce

Microsoft Office

Customer focus

Results oriented

Collaborative

Accountable

Tools

Salesforce

Microsoft Office

Job description

Career Opportunities: Sales Professional (27062)

The Opportunity - Create communities full of energy, soul, and life.

We're Looking For

A customer focused Sales Professional who can build trusted relationships, understand individual needs and help customers confidently choose a home and community that is right for them.

What You'll Do

Joining our Land Lease Communities Sales team and reporting to the Sales Manager, you will guide customers through an important life decision while contributing to project sales and settlement targets.

You will manage enquiries from initial conversation through to deposit and settlement, creating a consistent and engaging customer experience. Through thoughtful questions, you will uncover each customer's priorities, explain the value of our homes and communities, and tailor solutions without overwhelming them.

You will build and maintain an effective sales pipeline using Salesforce, proactively follow up opportunities and work to achieve agreed conversion, sales and settlement outcomes. You will also develop referral opportunities through relationships with customers, community groups and industry partners.

Working collaboratively with Sales, Development, Operations, Marketing, Design and Customer Service, you will represent Stockland accurately and professionally while following established sales, compliance and risk processes.

About You

You enjoy face to face sales and understand that strong results begin with listening. You're motivated by helping customers make informed decisions and can balance empathy with confidence, commercial judgement and a clear focus on achieving results.

You will thrive in a collaborative environment that values customer advocacy, personal accountability and continuous improvement.

Experience & Skills That Count

• Demonstrated success in face-to-face sales, ideally within land lease communities, lifestyle communities, new homes or off plan property
• Experience qualifying leads, managing a sales pipeline and converting enquiries through to deposit and settlement
• Strong questioning, listening and presentation skills, with the ability to tailor information to individual customer needs
• Excellent organisation and attention to detail, including exposure to contracts, legal administration and compliance requirements
• Confidence using Salesforce or a similar customer relationship management system, together with Microsoft Office

The Right Mindset

• Customer focused, approachable and committed to building trusted relationships
• Results oriented and resilient, with the initiative to progress opportunities and overcome customer barriers
• Collaborative, adaptable and accountable when working with customers and colleagues

The Stockland Proposition

We're a community: a supportive, empowered team that works as one to create better places and experiences for everyone, including ourselves. We're committed to building an inclusive workplace where diverse perspectives are welcomed, and everyone feels a genuine sense of belonging. If you need adjustments during the recruitment process, just let us know.