Sales Operations & Field Execution Lead

Twinings; Melbourne; Hybrid; AUD 70,000 - 100,000; Full time

Benefits offered by this job

Flexible / Hybrid working options

Birthday Day Leave

Discounted Twinings Co products

Access to LinkedIn Learning

Access to ABF Networking, connect,
and

grow across the ABF Group.

Job summary

Twinings is seeking a Sales Operations Executive in Australia to oversee in‑store execution across customers and channels, working with a third‑party field provider to achieve 95%+ compliance. This hybrid, office‑based role includes MSO account management and monthly administration tasks, with site visits to support field teams.

You will partner with the Twinings Sales team to consolidate priorities and ensure smooth field activity execution via quarterly plans.

Qualifications

• Prior Sales experience – ideally as a Sales Rep or Account Executive.
• Strong communication skills.
• Ability to collaborate effectively across teams and third parties.
• Detail-oriented (accurate and self organised).
• Motivated and passionate (energised by making improvements).

Responsibilities

• Sales Account Management: assist Independents customers with range reviews, new line forms, activations and image submissions; review pricing and promotions.
• Field Operational Support: assist third‑party field team to ensure execution and audits; report on field activity, ROI and learnings.
• Team Coordination: collaborate with category, sales and marketing to build sales toolkits; supervise third‑party staff; participate in team meetings.
• Compliance and Safety: ensure field activities meet policies and safety standards; conduct audits and field days; serve as first point of contact for store inquiries.
• Reporting and Documentation: maintain KPI trackers and submit regular reports; keep records of field activities and resources.
• Continuous Improvement: identify opportunities to improve field operations; monitor industry trends; share best practices.

Skills

Sales experience

Communication skills

Collaborative

Detail oriented

Motivated

Education

Bachelor of Business / Commerce

Job description

Twinings is seeking a Sales Operations Executive in Australia to oversee in‑store execution across customers and channels, working with a third‑party field provider to achieve 95%+ compliance. This hybrid, office‑based role includes MSO account management and monthly administration tasks, with site visits to support field teams.

You will partner with the Twinings Sales team to consolidate priorities and ensure smooth field activity execution via quarterly plans.