In-Store Sales Operations Specialist

Twinings; Australia; Hybrid; AUD 75,000 - 110,000; Full time

Benefits offered by this job

1% Superannuation

Flexible / Hybrid working options

Birthday Day Leave

Twinings product discounts

LinkedIn Learning access

ABF Networking access

Job summary

Twinings Australia is seeking a Sales Operations Executive to optimize in-store execution across customers and channels. Hybrid role with field shadowing to equip the team with tools for growth and achieve high compliance with planned activities.

Responsibilities include MSO account management within Independents, supporting trade plans, and aligning with Sales, Category and Marketing to drive incremental growth.

Qualifications

• Prior sales experience, ideally in consumer goods.
• Strong written and verbal communication skills.
• Ability to collaborate effectively across teams and with third parties.
• Detail-oriented with strong organisational abilities.
• Motivated and passionate about driving improvements.

Responsibilities

• Support Independents MSOs and drive growth within the channel.
• Coordinate with third-party field provider to ensure KPI delivery.
• Maintain monthly activity reports and field audits.
• Prepare trade plans and align with category and marketing teams.
• Oversee store visits and provide feedback on NPD, activations and pricing.
• Lead internal meetings to update objectives and address challenges.

Skills

Prior Sales experience

Strong communication skills

Collaborate across teams

Detail-oriented

Motivated and passionate

Education

Bachelor of Business / Commerce

Job description

Twinings Australia is seeking a Sales Operations Executive to optimize in-store execution across customers and channels. Hybrid role with field shadowing to equip the team with tools for growth and achieve high compliance with planned activities.

Responsibilities include MSO account management within Independents, supporting trade plans, and aligning with Sales, Category and Marketing to drive incremental growth.