Sales Operations Coordinator

Crown Equipment Pty Ltd - Australia; Canning; On-site; AUD 65,000 - 75,000; Full time

Benefits offered by this job

Discounts & cashback

Health & wellbeing platform

Private health insurance corporate 1?

Inclusive working environment

Employee Assistance Program

Job summary

Crown Equipment Pty Ltd - Australia seeks a Sales Administration Coordinator to support the WA Sales Manager. You will coordinate the sales order process from receipt to delivery, liaise with account managers, finance, workshop and logistics, and ensure accurate invoicing for Retail, Fleet and National Accounts.

This role offers exposure to end-to-end order management in a dynamic, fast-paced environment with a focus on accuracy and customer satisfaction.

Qualifications

• Experience in sales administration or office administration.
• High accuracy and attention to detail.
• Strong communication and stakeholder management.
• Ability to manage competing priorities and meet deadlines.
• Proficient in Microsoft Excel.

Responsibilities

• Coordinate all aspects of the sales order process from receipt to delivery.
• Liaise with Account Managers, Sales Support, Finance, Workshop, Parts and Transport teams to ensure a smooth customer experience.
• Track and monitor sales orders through production, workshop preparation and delivery.
• Ensure accurate and timely invoicing across Retail, Fleet and National Accounts.
• Prepare and process sales files, job cards and supporting documentation.
• Raise purchase orders and ensure all sales-related costs are accurately captured.
• Maintain sales tracking reports and order forecasts.
• Conduct file audits to ensure gross profit and costing accuracy.
• Process commission-related documentation and reporting.
• Support installation reporting and warranty-related administration.
• Provide general administrative support to the Sales team and branch operations

Skills

Sales administration

Coordination

Office administration

Attention to detail

Excel

Communication

Stakeholder management

Prioritisation

Problem-solving

Customer-focused

Tools

Excel

MS Office

Job description

Crown Equipment Pty Ltd - Australia seeks a Sales Administration Coordinator to support the WA Sales Manager. You will coordinate the sales order process from receipt to delivery, liaise with account managers, finance, workshop and logistics, and ensure accurate invoicing for Retail, Fleet and National Accounts.

This role offers exposure to end-to-end order management in a dynamic, fast-paced environment with a focus on accuracy and customer satisfaction.