Sales & Operations Assistant - Trailers (Heatherbrae/NSW)

Bigman Trailer; Newcastle City Council; On-site; AUD 52,000 - 65,000; Full time

Job summary

Bigman Trailer in Heatherbrae / Newcastle is seeking a reliable Sales & Operations Assistant. You will handle sales support, customer service, stock management, and branch operations, working closely with the Sales Manager and liaising with the Victorian Head Office.

The role suits someone who enjoys customer interaction, is comfortable with computers, and can work across office-based and practical tasks in a busy NSW environment.

Qualifications

• Strong communication and customer service abilities.
• Proficient with computers and learn new systems quickly.
• Excellent organisational and time-management skills.
• Reliable, proactive and willing to help wherever needed.

Responsibilities

• Answer customer calls and enquiries.
• Prepare quotations and follow-ups with customers.
• Support Sales Manager with day-to-day activities.
• Assist customers with trailer enquiries, pickups and handovers.
• Maintain accurate customer, sales and stock data in internal systems.
• Assist with stock control and inventory updates.
• Coordinate trailer deliveries and handovers.
• Communicate with Head Office on stock, orders and logistics.

Skills

Communication skills

Customer service

Computer skills

Organisational skills

Multitasking

Hands-on

Teamwork

Reliability

Job description

Bigman Trailer in Heatherbrae / Newcastle is seeking a reliable Sales & Operations Assistant. You will handle sales support, customer service, stock management, and branch operations, working closely with the Sales Manager and liaising with the Victorian Head Office.

The role suits someone who enjoys customer interaction, is comfortable with computers, and can work across office-based and practical tasks in a busy NSW environment.